Service Assistant

Usautotrust; Newport Beach (CA); On-site; Full time

Job summary

A leading automotive group in California seeks a Service Assistant for their Newport Beach location. The role involves assisting customers with appointments, tracking service status, and ensuring readiness of vehicles for delivery. Ideal candidates will have a high school diploma and automotive service experience. The company offers a comprehensive benefits program and opportunities for career growth in a value-driven culture.

Benefits

Comprehensive benefits program

Health care options

401k savings with company match

Training and resources for career growth

Qualifications

• 3+ years of automotive service experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist Service Advisor with updating customers on vehicle status.
• Set up appointments for special order parts.
• Follow up with customers after service.

Skills

Attention to Detail

Problem Solving

Communication

Education

High School Diploma or Equivalent

Job description

Description

US Auto Trust is one of California’s fastest growing automotive groups. We are proud to have a stable of legendary brands such as Aston Martin, Land Rover, Jaguar, Lotus and Cadillac.

Jaguar Land Rover Newport Beach currently has an opening for Service Assistant within our Service Department. The individual will be based out of our Service location and will assist customers in scheduling, tracking and contacting those who have upcoming appointments.

Compensation: $25/hour + bonus opportunity

Responsibilities:

· Assist Service Advisor with updating customers on the status of their vehicle.

· Set up appointments for special order parts

· Help book and invoice repair orders and ensure the vehicle is ready for delivery.

· Assist with active delivery

· Follow up with customers after service

Requirements:

· High School Diploma or Equivalent

· 3+ years of automotive service experience preferred

· Ability to work in a fast-paced environment

· Strong attention to detail and problem-solving skills

· Excellent verbal and written communication skills

What We Offer:

· Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings with company match.

· Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

· Value-driven culture built on integrity, professionalism, excellence and teamwork.

We are a Drug Free, Tobacco Free, Non-Smoking (including e-cigarettes) company and Equal Opportunity Employer (EOE).