Service Assistant

SC Wings Block, LLC; Mission Viejo (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

A local restaurant in Mission Viejo is seeking a Service Assistant to support the server and bartender teams, ensuring excellent guest service and maintaining cleanliness throughout the dining area. Responsibilities include sanitizing tables, resetting for future guests, running food and drinks, and adhering to safety protocols. Ideal candidates will possess strong hospitality skills and be able to work efficiently in a fast-paced environment. Flexible scheduling and opportunities for advancement are available.

Qualifications

• Experience in a hospitality or food service environment.
• Understanding of food safety and sanitation standards.
• Strong communication and interpersonal skills.
• Ability to manage time and stay organized.

Responsibilities

• Assist server and bartender teams with service.
• Clean and sanitize tables and chairs.
• Maintain cleanliness in dining room and bar.
• Run food and drinks to guests' tables.
• Follow safety requirements and company standards.
• Assists in running food and drinks to guests’ tables, paying close attention to pivot points/seat numbers.
• Removes dirty dishes from behind the bar as needed and maintenance cleans behind the bar when necessary.
• Runs bar glass washer or heart of house dishwasher as needed.
• Refills server and bar ice wells and supplies (takeout boxes, silverware, cups/glassware, cleaning supplies) at the beginning and end of each shift, and during service.
• Diligently follows safety requirements and models behavior that protects them and others.
• Stays current on all federal, state, local and company required training and certifications.
• Other duties as assigned.

Skills

Superior guest service and hospitality skills

Knowledge of proper sanitation

Strong verbal communication skills

Time management and organization

Ability to take direction

Capacity to follow service guidelines

Ability to maintain pace and intensity

Following directions

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

The Service Assistant position assists the server and bartender teams in providing guests with friendly and prompt service in order to create legendary experiences.

Responsibilities

• Busses, cleans and sanitizes tables and chairs according to company standards
• Properly resets tables for future guests
• Maintains dining room and bar floor cleanliness throughout service
• Ensures FOH High Touchpoint cleaning is completed and documented according to company standards
• Scans tables during service and pre-busses tables of existing guests as necessary
• Assists in running food and drinks to guests’ tables, paying close attention to pivot points/seat numbers
• Removes dirty dishes from behind the bar as needed and maintenance cleans behind the bar when necessary
• Runs bar glass washer or heart of house dishwasher as needed
• Refills server and bar ice wells and supplies (takeout boxes, silverware, cups/glassware, cleaning supplies) at the beginning and end of each shift, and during service
• Diligently follows safety requirements and models behavior that protects them and others
• Stays current on all federal, state, local and company required training and certifications
• Other duties as assigned

Knowledge / Skills

• Superior guest service and hospitality skills
• Knowledge of proper sanitation, food safety, RAS and security procedures
• Strong verbal communication and interpersonal skills
• Skill in time management and organization with attention to detail
• Ability to take direction and execute team and BWW objectives
• Capacity to follow specific service time and guidelines
• Ability to maintain a high degree of pace and intensity for an extended period of time