Server Assistant Busser

Ditka's Restaurant Group; Pittsburgh (Allegheny County); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Job summary

Ditka's Restaurant Group is seeking a friendly Bus Person to assist food servers with bussing and resetting tables, and to maintain dining room and restroom cleanliness in a fast-paced setting.

This entry-level role supports beverage service, stock and cleaning duties, and ongoing team collaboration to ensure an excellent guest experience. A minimum of 6 months experience in a full-service restaurant is preferred.

Qualifications

• Minimum 6 months experience in a full-service restaurant (any position) preferred.
• 6 months to 1 year as a busperson in a full-service restaurant.

Responsibilities

• Assist servers in bussing and resetting tables in assigned stations.
• Maintain cleanliness of dining room areas, rest rooms, and restaurant entrances.
• Support service by restocking beverages and assisting with bread/chips or other items as needed.
• Complete pre-shift, running shift, and post-shift cleaning and stocking as directed.
• Uphold safety, quality, and professional image standards at all times.

Skills

Teamwork

Customer service

Positive attitude

Dependable

Professional image

Job description

Job Summary

Assist food servers in bussing and re-setting of tables in assigned stations along with ongoing dining room and restroom cleanliness and maintenance. May also assist in the re-filling of non-alcoholic beverages, service of bread/chips or other specified food products. Responsible for cleaning and maintenance of specific areas of restaurant (dining room areas, building exterior and entrance areas, rest rooms, etc.). Site specific.

Benefits

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Key Performance Elements/Essential Functions

• Complete all designated cleaning/stocking/maintenance duties per established time line.
• Assist servers in bussing and re-setting of tables in assigned stations.
• Maintain assigned areas of responsibility during service periods, e.g. rest rooms, restaurant entrance, service stations, building exterior, etc.
• Completes any pre-shift, ‘running’ shift, and post shift set-up, prep, cleaning and stocking as outlined by management and in accordance with established company standards.
• Working in a team environment, assist other Bus People/Team Members as needed. –
• Has a good working knowledge of restaurant; (e.g. hours of operation, directions to the restaurant, food & beverage menu selections, general restaurant information, credit cards accepted, check policies, take-out programs and any other issues raised related to the training of the position.
• Acknowledge guests as they leave and invite them to come back to the restaurant.
• Ensures a harassment free environment through proper personal conduct.
• Upholds safety and security standards at all times.
• Completes assigned weekly cleaning projects.
• Maintains professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Complete other job duties as assigned by the Manager.

Key Competencies/Characteristics

• Friendly and pleasant.
• Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
• Able to remain positive and calm under stressful conditions.
• Strong commitment to serving others.
• Dependable, trustworthy.
• Willing to extend themselves to the guests they serve Genuinely warm and sensitive/polite.
• Exhibits neat, clean and professional image at all times.

Physical Requirements

• Able to lift and carry 50 pounds continuously during the shift.
• Must have the ability to move and/or operate in the work area
• Includes stooping, twisting upper body, grasping and handling small, heavy objects including plates, silverware, glassware.
• Able to speak clearly and listen attentively to guests/employees.
• Must meet any federal, state, county or municipal regulations pertaining to the service of food and beverages.

Additional Information

• Must understand chemicals used in the work environment..
• Team Members must work well with limited supervision within their specific position functions but must be highly interactive with other Team Members to accomplish work.

Experience Requirements

• Minimum 6 months experience working in a full service restaurant concept at any position preferred
• 6 months to one year as a busperson in a full service restaurant.