Service Area Manager

Netpace Inc; Santa Fe Springs (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Netpace Inc. is seeking a Service Area Manager in Santa Fe Springs to lead service, retrofit, and controls projects. You will manage client relationships, develop proposals, and coordinate with internal engineering teams.

The role blends technical field support with sales and project management, requiring strong communication and a proactive, customer-focused approach.

Qualifications

• 8+ years in mechanical systems or building controls.
• Strong HVAC service, repair, and retrofit knowledge.
• Willingness to grow into a hybrid mechanical/controls role.
• Proven project management or technical sales experience.
• Excellent communication, problem-solving, and client-relations skills.

Responsibilities

• Oversee and manage small-scale service, controls, and retrofit projects from concept through completion.
• Identify and develop project opportunities within the client base; prepare proposals and estimates.
• Act as a key point of contact for service clients and build trust.
• Provide real-time technical and troubleshooting support to field technicians.
• Collaborate with internal engineering and controls teams to deliver outcomes across project types.
• Participate in cross-training to build expertise in both mechanical systems and controls.

Skills

Project management

Technical sales

HVAC service knowledge

Mechanical systems

Building controls

Client relations

Communication

Job description

Job Title: Service Area Manager

Location: 12046 Florence Ave, Santa Fe Springs, CA 90670

Reports To: Service Department Manager

Job Type: Full-Time | [Include Travel Requirements if any]

Company Overview

We are a leading mechanical contracting firm approaching $100 million in annual revenue, with a robust $18 million service department. Backed by strong engineering and controls teams (9 and 18 people, respectively), we specialize in design/build, design/assist, and plan & spec projects. We pride ourselves on long-term client relationships and organic growth through exceptional service—not sales-heavy tactics.

Position Overview

We are seeking a mechanical/controls hybrid professional to join our team as an Area Manager in our service department. This role is ideal for someone with a solid background in either mechanical systems or controls (with a willingness to develop the other), who thrives in a dynamic environment that blends technical expertise with customer-facing project management and sales.

This is a rare opportunity to join a well-supported team where small-to-medium retrofit and repair projects are sourced directly from our existing client base. You'll be supported by our experienced internal engineering and controls teams, and collaborate with service technicians and other area managers.

Key Responsibilities

• Project Management: Oversee and manage small-scale service, controls, and retrofit projects from concept through completion.
• Technical Sales: Identify and develop project opportunities within our existing client base; prepare and present proposals and estimates.
• Client Engagement: Act as a key point of contact for service clients—understanding needs, resolving issues, and building trust.
• Field Support: Provide real-time technical and troubleshooting support to field service technicians, especially on hybrid mechanical/controls issues.
• Collaboration: Work closely with internal engineering and controls teams to deliver successful outcomes across varied project types.
• Training & Development: Participate in cross-training to build well-rounded expertise in both mechanical systems and controls.

Qualifications

Required

• 8+ years of experience in mechanical systems OR building controls
• Strong foundational understanding of HVAC service, repair, and retrofits
• Willingness and aptitude to grow into a hybrid mechanical/controls role
• Proven project management and/or technical sales experience
• Excellent communication, problem-solving, and client relationship skills

Preferred

• Experience supporting or managing controls-related service projects (Client/Client)
• Previous exposure to both mechanical systems and controls systems in commercial environments
• Ability to interpret mechanical and controls drawings and specifications

Why Join Us

• This is an opportunity to work and know the 360 degree of System Controls, from both Mechanical and Controls perspective, that too in a high performing and one of the top players in the nation, in this domain.
• Join a high-performing, collaborative service team with a track record of success
• Work for a financially stable company with a reputation for quality and integrity
• Be part of an organization that invests in training and cross-disciplinary development
• Enjoy a balanced role that blends technical work, sales, and project management.