Service Appointment Specialist

Clay Subaru; Norwood (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

Clay Subaru in Norwood, Massachusetts, is seeking a skilled Service BDC agent to join their team. The role involves booking service appointments, greeting customers, handling cash transactions, and providing excellent customer service.

The ideal candidate will have a high school diploma, experience in cashiering or as a receptionist, and possess strong communication and customer service skills. Flexibility in scheduling including weekends and holidays is a must.

Qualifications

• Previous experience in cashiering or receptionist role preferred.
• Ability to handle cash and operate a cash register.
• Basic computer and math skills.

Responsibilities

• Process cash and credit card transactions accurately and efficiently.
• Maintain a clean and organized work area.
• Answer phone calls and respond to customer inquiries.
• Handle customer complaints and resolve issues promptly and professionally.
• Conduct administrative tasks such as data entry and filing.

Skills

Customer service skills

Cash handling

Strong communication

Attention to detail

Education

High school diploma or equivalent

Job description

Clay Subaru in Norwood, Massachusetts, is seeking a skilled Service BDC agent to join their team. The role involves booking service appointments, greeting customers, handling cash transactions, and providing excellent customer service.

The ideal candidate will have a high school diploma, experience in cashiering or as a receptionist, and possess strong communication and customer service skills. Flexibility in scheduling including weekends and holidays is a must.