Service Appointment Scheduler — Flexible Schedule & Growth

Spitzer Autoworld; Monroeville (Allegheny County); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Ongoing training

Advancement opportunities

401(k) with employer match

Medical, dental, and vision insurance

Paid time off

Uniforms provided

Employee assistance program

Life insurance (voluntary)

Job summary

Spitzer Toyota Monroeville is seeking a Service Appointment Scheduler to handle appointment bookings, calls, and customer inquiries, ensuring a high level of service for customers. You will play a key role in coordinating schedules and supporting service operations.

As part of a team, you will assist customers, manage desk communications, and help maintain smooth front-desk flow while growing with a top regional employer.

Qualifications

• High School Diploma or equivalent is required.
• Proficiency with Windows-based computer programs.
• Strong critical thinking and professional judgment.
• Good listening skills and a positive attitude.
• Team-oriented and able to work independently as needed.
• Reliable transportation and good attendance required.
• Strong organizational skills are essential.
• Must be authorized to work in the United States.

Responsibilities

• Answer phone calls and respond to inquiries about appointments or general information.
• Schedule appointments according to caller needs and staff availability.
• Route calls to the relevant department or personnel.
• Inform customers of special programs or incentives.
• Follow up with service customers by phone.
• Confirm service appointments with customers.
• Greet customers and direct them to the appropriate location.
• Scan and file documents.
• Perform other related duties as assigned.

Skills

Windows-based software

Critical thinking

Active listening

Team player

Independent work

Reliable transportation

Strong organizational skills

Authorized to work in the UnitedStates

Education

High School Diploma or equivalent

Job description

Spitzer Toyota Monroeville is seeking a Service Appointment Scheduler to handle appointment bookings, calls, and customer inquiries, ensuring a high level of service for customers. You will play a key role in coordinating schedules and supporting service operations.

As part of a team, you will assist customers, manage desk communications, and help maintain smooth front-desk flow while growing with a top regional employer.