Service Appointment Coordinator & Front Desk Pro

Germain Cadillac Co; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance (Comprehensive)

401(k) with Employer Match

Paid Vacation/Company Holidays

Competitive Wage Plans

Ongoing Professional Development

Company Outings and Activities

Employee Discounts

Job summary

Germain Lexus of Naples is seeking a Service Appointment Coordinator/Receptionist to efficiently schedule and confirm service appointments. Based in Naples, FL, this full-time role emphasizes clear communication and meticulous organization to ensure a seamless customer experience.

The ideal candidate will have strong communication skills and preferably some background in customer service or the automotive service industry.

Qualifications

• Excellent communication skills
• Previous experience in customer service is a plus
• Knowledge of automotive service industry preferred
• Attention to detail and organizational skills
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills

Responsibilities

• Schedule and confirm service appointments
• Manage appointment calendar and follow-up with customers
• Answer phone calls and respond to emails regarding appointments
• Coordinate with service advisors and technicians

Skills

Excellent communication skills

Strong computer skills

Customer service experience

Attention to detail

Organizational skills

Positive and hardworking personality

Prompt and courteous demeanor

Job description

Germain Lexus of Naples is seeking a Service Appointment Coordinator/Receptionist to efficiently schedule and confirm service appointments. Based in Naples, FL, this full-time role emphasizes clear communication and meticulous organization to ensure a seamless customer experience.

The ideal candidate will have strong communication skills and preferably some background in customer service or the automotive service industry.