Service Appointment Coordinator

St. Louis Chrysler Dodge Jeep Ram; Bridgeton (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

St. Louis Chrysler Dodge Jeep Ram in Bridgeton, MO seeks a Service BDC Representative to handle incoming service calls, schedule appointments, and provide vehicle status updates.

You will pursue follow-ups, document contacts, and maintain a professional, friendly phone manner. A high school diploma and call center experience are preferred.

This on-site role offers opportunities to contribute to a busy service team and ensure a high level of guest satisfaction.

Qualifications

• Call center experience preferred.
• Demonstrate excellent phone and verbal communication skills.
• MUST speak clearly and have a pleasant phone manner.

Responsibilities

• Schedule service appointments by phone, in person, or via email.
• Provide guests with vehicle status information when needed.
• Respond to guest concerns via phone, in person, or email.
• Answer, transfer, and provide information to incoming calls.
• Direct telephone calls to the appropriate parties, as necessary.

Skills

Call center experience

Excellent phone skills

Clear phone manner

Education

High school diploma

Job description

St. Louis Chrysler Dodge Jeep Ram in Bridgeton, MO seeks a Service BDC Representative to handle incoming service calls, schedule appointments, and provide vehicle status updates.

You will pursue follow-ups, document contacts, and maintain a professional, friendly phone manner. A high school diploma and call center experience are preferred.

This on-site role offers opportunities to contribute to a busy service team and ensure a high level of guest satisfaction.