Service and Parts Counter Sales Associate

Trident-Seafood; Bellingham (WA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid time off and 10 holidays per year

Job summary

LFS, Inc. in Bellingham, WA is seeking a Service Parts Counter Worker to assist customers and service technicians with parts and accessories selection. This role emphasizes accurate inventory control, POS transactions, and maintaining an engaging counter experience.

The position is full-time with weekend shifts and $21–$25 per hour, year-round benefits.Candidates should have retail or parts sales experience and be proficient in parts catalogs and POS systems.

Qualifications

• Experience in retail, parts sales, or customer service.
• Proficiency with computerized parts catalog systems and POS software.
• Strong communication and customer service skills.
• Knowledge of automotive, marine, equipment, machinery, or hardware parts is an asset.
• Ability to multitask, stay organized, and work effectively in a team environment.

Responsibilities

• Assist customers at the parts counter and over the phone with selecting and purchasing parts and accessories.
• Recommend companion parts, current promotions, special offers, and alternative product options to meet customer needs.
• Utilize computerized parts catalogs to identify and source parts accurately and efficiently.
• Apply knowledge of automotive, marine, machinery, equipment, or hardware parts to support customer inquiries and sales.
• Process sales transactions accurately using a POS system, including cash, debit, credit card payments, returns, and exchanges.
• Maintain a clean, organized, and well-stocked store environment.
• Restock inventory, replenish shelves, and arrange merchandise displays to maximize product visibility.
• Collaborate with team members to achieve store objectives and deliver exceptional customer experience.

Job description

Overview

LFS, Inc., established in 1967 in Bellingham, Washington, is a wholly owned subsidiary of Trident Seafoods. Headquartered in Bellingham, WA, we operate seven year-round locations across Washington and Alaska, including Bellingham, Seattle, Anchorage, Cordova, Dutch Harbor, Homer, and Sitka, along with seasonal locations in Dillingham and Naknek, Alaska. While our core business remains supporting the commercial fishing industry, we have expanded our offerings to include industrial and sport netting, hydraulic sales and services, wholesale and industrial supply, recreational marine and outdoor products, as well as online sales.

Responsibilities

Job Summary: The Service Parts Counter Worker is responsible for assisting customers and service technicians with the selection, ordering, and sale of parts and accessories. This role involves providing excellent customer service, maintaining accurate inventory records, processing transactions, and ensuring parts are available to meet repair and maintenance needs. The Service Parts Counter Worker communicates with customers in person, over the phone, and electronically, offering product information, pricing, and recommendations.

THIS ROLE WILL BE FOR OUR SERVICE AND PARTS COUNTER.

Weekend shifts are required in Bellingham, WA store.

Essential Functions:

• Assist customers at the parts counter and over the phone with selecting and purchasing parts and accessories.
• Recommend companion parts, current promotions, special offers, and alternative product options to meet customer needs.
• Utilize computerized parts catalogs to identify and source parts accurately and efficiently.
• Apply knowledge of automotive, marine, machinery, equipment, or hardware parts to support customer inquiries and sales.
• Process sales transactions accurately using a Point-of-Sale (POS) system, including cash, debit, credit card payments, returns, and exchanges.
• Maintain a clean, organized, and well-stocked store environment.
• Restock inventory, replenish shelves, and arrange merchandise displays to maximize product visibility.
• Collaborate with team members to achieve store objectives and deliver exceptional customer experience.

Additional Responsibilities:

• Performs other similar or related duties as requested or assigned.

• Represent LFS by using our core values to guide your behavior and business decisions.

This is a full-time, 40 hour per week,year-round benefited position.

Pay range is: $21-$25

Transportation and housing are not provided.

Qualifications

Required Qualifications:

• Experience in retail, parts sales, or customer service.
• Proficiency with computerized parts catalog systems and POS software.
• Strong communication and customer service skills.
• Knowledge of automotive, marine, equipment, machinery, or hardware parts is an asset.
• Ability to multitask, stay organized, and work effectively in a team environment.

Preferred education and experience:

• Customer Service
• Parts Identification & Sales
• Point-of-Sale (POS) Systems
• Inventory Management
• Product Knowledge
• Cash Handling
• Communication
• Teamwork
• Problem Solving
• Merchandising & Stock Replenishment

Physical Demands:While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to climb or balance. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl and talk or hear.The employeemustregularly lift/move objects up to 10 pounds,frequently up to 25 pounds,occasionally up to 50 pounds.

Work authorizations:

This position is not eligible for immigration sponsorship

LFS offers a comprehensive and quality benefits package. Full time employees areeligible for medical, dental and vision insurance plans, optional HRA/HSA, telemedicine, employee assistance and wellness programs, long-term disability, basic life and AD&D, and 401(k) with a company match, paid time off, 10 paid holidays each year.

Additional Information

Trident Seafoods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Trident Seafoods and its subsidiaries have adopted a drug-free workplace policy. Working under the influence of Drugs or Alcohol is not permitted.Employment with Trident Seafoods is contingent upon the candidate maintaining valid immigration status and work authorization throughout employment, with or without immigration sponsorship by the company.

Pay Range

USD $21.00 - USD $25.00 /Hr.