Service and Installation Engineer

FANUC America Corporation; Dallas (TX); On-site; USD 85,000 - 135,000; Full time

Job summary

FANUC America Corporation is hiring a Service and Installation Engineer to support robot installations and system start-ups at automotive plants in the Dallas/Austin area. You will install, troubleshoot and repair robots and peripheral devices, manage startup and debugging, and travel to customer sites.

You will rely on your technical expertise to diagnose hardware, electrical and software issues, provide on-site training, and coordinate with project management, controls and software engineering

Qualifications

• High School Diploma or GED required.
• 2+ years of industry automation/manufacturing experience.
• Mechanical, electrical, pneumatic and programming debugging experience.
• Experience with teardown and repair of cell automation equipment.
• Must be able to lift 50 lbs.
• Ability to perform intricate repairs on mechanical and electrical items.

Responsibilities

• Support the installation through buyoff, customer acceptance and production support
• Provide timely reports that include progress, issues, status updates, and on-site planning
• Provide prompt, professional and courteous solutions to customer problems
• Track and report on issues and their resolution
• Provide cross functional support to various departments, including project management, process engineering and controls and software engineering
• Develop and conduct informal on-site system training
• Assist in the overall process improvement
• Robot installation issue analysis and resolution
• Assist in optimizing and programming various Bodyshop applications
• Provide executing team part numbers for FANUC deliverables that need to be ordered
• Be able to read electrical and mechanical prints

Skills

Automation experience

Mechanical & electrical

Programming debugging

Cell automation repair

Heavy lifting

On-site troubleshooting

Education

High School Diploma or GED

Associate’s degree in Engineering/Robotics/Electrical Engineering

Job description

Who You Are

In this role as our Service and Installation Engineer supporting the Tesla Facility and other automotive plants in the Austin, Texas area, you will support the installation of robots and robotic systems by providing technical assistance for our wide-ranging customer base. This includes (but is not limited to) the setup, troubleshooting and repairing of robots and peripheral devices. You will manage installation, startup and debugging of the system/unit which will require travel to our various customer locations. You’ll need to rely on your technical expertise to successfully troubleshoot hardware, electrical and software issues.

How It’s Done

• Support the installation through buyoff, customer acceptance and production support
• Provide timely reports that include progress, issues, status updates, and on-site planning
• Provide prompt, professional and courteous solutions to customer problems
• Track and report on issues and their resolution
• Provide cross functional support to various departments, including project management, process engineering and controls and software engineering
• Develop and conduct informal on-site system training
• Assist in the overall process improvement
• Robot installation issue analysis and resolution
• Assist in optimizing and programming various Bodyshop applications
• Provide executing team part numbers for FANUC deliverables that need to be ordered
• Be able to read electrical and mechanical prints

What You Need

• High School Diploma or GED Required
• 2+ years’ experience industry experience (i.e. automation, manufacturing, etc.)
• Mechanical, electrical, pneumatic and programming debug experience
• Experience with teardown and repair of cell automation equipment
• Must be able to lift 50 lbs.
• Ability to perform intricate repairs on mechanical and electrical items

What Would Be Even Better

• Associate’s degree in Engineering, Robotics, Electrical Engineering or equivalent experience in automation
• 6+ years of automation experience
• Experience with teardown and repair of cell automation equipment

It’s Your Move

At FANUC America, our commitment to People is at the heart of everything we do. We recognize and respect the unique contributions of every team member, and we believe in fostering an environment where careers can grow and thrive. Guided by our core values of Integrity, Dedication, and Excellence, we encourage you to explore new opportunities within our organization—whether that means expanding your skill set, stepping into a new challenge, or collaborating across departments.

Your experience and insights already make you a valued part of our team. If you're ready to take the next step, we invite you to apply for this position today.

Sponsorship will not be provided for this position.

Equal Opportunity Employer, including disabled and veterans.

More information related to benefits offered by FANUC America can be found at the hyperlink attached here.

FANUC America is seeking a qualified applicant for a Service and Installation Engineer role. The pay range for this position is $85,000 - $135,000 per year. The pay range listed is based on both salary and other compensation, including bonuses and profit sharing, that an employee may be paid during their employment with FANUC America.

A compensation package offered to a successful applicant will ultimately be determined by consideration of a variety of factors, including, but not limited to, an applicant’s geographic location, educational attainment, and level of experience.