Senior Service and Installation Engineer

FANUC America Corporation; Rochester Hills (MI); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Program

Tuition Reimbursement

Generous Holiday & Vacation Program

Job summary

FANUC America Corporation in Rochester Hills is seeking a Senior Service & Installation Engineer to support robots and robotic systems across various phases. Candidates should have over 8 years of relevant experience, including troubleshooting, repair, and project coordination.

The role involves providing technical assistance and mentoring while managing on-site technical tasks. Beneficial for those with a strong background in FANUC robotics technology and programming.

Qualifications

• 8+ years of relevant FANUC robot and automotive body shop experience.
• Experience utilizing FANUC technology, industrial electrical, electronic, and computer hardware.
• High level knowledge of programming languages, PLCs and body shop application/process equipment.
• Must have or be able to obtain a valid driver’s license and U.S. Passport.

Responsibilities

• Lead on-site technical tasks for robots and robotic systems.
• Provide project coordination and mentor installation engineering personnel.
• Create technical reports and communicate issues and solutions to customers.
• Travel ~50% for business across the service area.

Skills

FANUC robot experience

Programming languages

Troubleshooting

Customer service

Education

High School Diploma or GED

Bachelor’s Degree in Engineering

Tools

PLC

Body shop application/process equipment

Job description

Who You Are

We are currently searching for a Senior Service & Installation Engineer to support all phases of robots and robotic systems by providing technical assistance and leadership for on-site plant support. This includes, but is not limited to, robot setup, troubleshooting, repair and retrofitting of internal parts and peripheral equipment. In addition, you will provide project coordination while also leading and mentoring other installation engineering personnel.

How It’s Done

• Lead on-site technical tasks and manage FANUC products through build, buyoff, integration, customer acceptance, plant installation and production support
• Provide timely updates to management, which include technical reports of repairs and troubleshooting during the different phases of the project
• Analyze and interpret electrical and mechanical prints
• Provide prompt, professional and courteous solutions to customer technical issues
• Lead and advise on issues, troubleshooting and resolution
• Manage spare parts at customer sites
• Supply the execution team with FANUC part numbers needed for procurement
• Create technical reports and provide customers with clear communication of issues and solutions
• Provide cross‑functional support to various departments, including project management and engineering
• Lead and perform intricate repairs on robot mechanical units and controllers
• Lead retrofit activities for robot peripheral and internal hardware such as dressouts, uports, wire harnesses, RTUs, etc.
• Troubleshoot interface issues between both FANUC and peripheral equipment
• Assist in optimizing and programming various bodyshop applications
• Plan and lead software upgrades and hardware configuration activities
• Create plans and lead robot process improvement activities
• Provide consistent project reporting (daily status, weekly time, and weekly expense reporting)
• ~50% travel throughout the organization’s service area for business

What You Need

• High School Diploma or GED
• 8+ years of relevant FANUC robot and automotive body shop experience
• Experience utilizing FANUC technology, industrial electrical, electronic, and computer hardware
• High level working knowledge of programming languages, PLCs and body shop application/process equipment
• Must have or be able to obtain a valid driver’s license and U.S. Passport
• Ability to legally rent and operate a vehicle in the United States and Canada for business travel purposes

What Would Be Even Better

• Bachelor’s Degree in Engineering
• 10+ years of automation experience
• Expert level ability to analyze and solve FANUC products and all body shop technology (machine vision and specific application equipment)
• High level knowledge of FANUC body shop specification, applications and processes including hardware, software and communications protocol
• Experience with teardown and repair of cell automation equipment

It’s Your Move

At FANUC America, we are driven by a deep respect for our people and a commitment to building a workplace dedicated to integrity and excellence. We believe that great careers are built through opportunity, growth, and collaboration—and we’re excited to invite talented individuals like you to explore what’s possible with us.

Joining FANUC means becoming part of a team that values your unique perspective and encourages continuous learning and collaboration. We foster a culture where respect and innovation go hand in hand, and where your contributions help shape the future of automation and robotics.

If you’re ready to take the next step in your career, we invite you to apply today. We look forward to learning more about you!

Benefits

We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:

• Medical, Dental & Vision Insurance
• 401(k) Retirement Program
• Life Insurance
• Short-Term & Long-Term Disability Plans
• Tuition Reimbursement
• Wellness Program
• Flexible Spending Accounts
• Employee Assistance Program
• Flexible Benefit Dollars
• Generous Holiday & Vacation Program

Sponsorship will not be provided for this position.

Equal Opportunity Employer, including disabled and veterans.