Service and Install Technician

Culligan; Midland (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company car

Company parties

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Paid Holidays

Job summary

Culligan in Midland, TX is seeking a Service & Installation Technician to install water softeners and filtration systems, perform preventive maintenance, and support both commercial and residential clients. The role requires hands-on mechanical aptitude, plumbing and electrical familiarity, and willingness to be on-call.

A full-time schedule, company vehicle, and uniform are provided. Responsibilities include field startup, testing, and ongoing service; maintaining tools and parts; providing

Qualifications

• Must have a high school diploma or GED and 5–10 years of related experience or training, or an equivalent combo of education and experience.
• Valid driver's license required; water licensing preferred; plumbing licenses preferred.
• Basic plumbing and electrical experience.
• Experience in Plumbing, Water Treatment, Industrial Operations, or Mechanical Field Service is preferred.
• Mechanically inclined and able to learn and operate field equipment.

Responsibilities

• Provides general onsite and offsite equipment installation, service, start-up, commissioning, testing, and training for water treatment equipment across industries.
• Meets field service goals, ensures timely equipment start-ups, and manages onsite time and material costs.
• Supports Service Manager on the shop floor with refurbishments and testing for final delivery or inventory storage.
• Locates problems by observing operations and using testing instruments; replaces defective parts and tests operation.
• Maintains equipment and supplies on the truck, monitors inventory levels, and ensures readiness.

Skills

Basic plumbing experience

Electrical experience

Plumbing/Water treatment experience

Mechanically inclined

Field service experience

Education

High school diploma or GED

5–10 years related experience or training

Job description

Benefits:

• 401(k)
• 401(k) matching
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Job Type

Full-time

Midland, TX • Service

JOB TITLE:

Service & Installation Technician

SUMMARY

As a Service Technician, you will be responsible for operating commercial, residential and light industrial water treatment systems. This position requires the skills to successfully install water softeners and/or filtration systems, also provide preventive maintenance as required.

• Full Time Monday through Friday
• Willing to be on routine on-call shifts
• Non-Exempt: overtime eligible
• Company Property: Ipad, company phone, uniform, company vehicle

BENEFITS

• Consistent Work hours
• Paid Holidays
• Paid Time Off
• Medical, Dental, & Vision Insurance
• Supplemental Insurance
• Company Provided Life Insurance & Long-term Disability
• 401K retirement with Company Match
• Company Picnics and Holiday Parties
• Company Discounts

DUTIES AND RESPONSIBILITIES, including and not limited to:

• Provides for general onsite and offsite equipment installation, service, start-up, commissioning, testing, and training for various types of water treatment equipment across industries.
• Is responsible for field service goals and timely equipment start-ups and cost control for onsite time and materials needed to complete a project.
• Provides equipment and operational support to the Service Manager on the shop floor with equipment refurbishments, buildouts, rental returns, and testing of equipment for final delivery or inventory storage.
• Locate sources of problems by observing and testing systems operation. Uses precision measuring and testing instruments.
• Remove defective parts by dismantling equipment; using hand and power tools; replace defective parts and test for proper operation.
• Maintain equipment, parts, and supplies on truck by checking stock to determine inventory level, anticipating needed equipment, parts, and supplies.
• Provide system information to customers by answering maintenance questions and educating customer on product.
• Maintain technical knowledge by attending educational workshops; reviewing technical publications; establishing personal networks.
• Maintain safe and clean working environment by complying with procedures, rules, and regulations.
• Contribute to team effort by accomplishing daily, weekly & monthly goals.
• Assure service vehicle is clean, safe and in proper operation condition always.
• Communicate with office staff frequently to ensure job accuracy and data entry
• Able to use handheld devices for data entry, schedule maintenance, etc.
• Performs other related duties as assigned by management.

Requirements

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• High school diploma or general education degree (GED), or five to ten years related experience and/or training, or equivalent combination of education and experience.
• Certificates, licenses and registrations required: Valid driver's license, water licensing preferred, plumbing licenses preferred
• Other skills required:
• Basic plumbing and electrical experience
• Experience in Plumbing, Water Treatment, Industrial Operations, or Mechanical Field Service
• Mechanically inclined

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand, walk, sit, utilize hand and finger dexterity, and hear.
• Continually required to climb, balance, bend, stoop, kneel or crawl
• Occasionally exposed to wet and/or humid conditions (non-weather)
• Occasionally work near moving mechanical parts
• Occasionally work in high, precarious places
• Occasionally exposure to outside weather conditions
• While performing the duties of this job, the noise level in the work environment is usually quiet-moderate
• The employee must occasionally lift and /or move more than 100 pounds / frequently lift and/or move up to 100 pounds / continually lift and/or move up to 50 pounds
• Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus
• Additional remarks regarding work environment: Occasionally will work in confined spaces
• Specialized equipment, machines, or vehicles used: Use of power tools, possible forklift, and handheld devices

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.