Installation Technician

Culligan 6TX; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company car

Dental insurance

Health insurance

Paid time off

Paid Holidays

Vision insurance

Wellness program

Job summary

Culligan Water of San Antonio seeks an Installation Technician to perform water tests, repairs, upgrades, maintenance and installations of Culligan equipment at residential or commercial sites. You will recommend products and services to maximize customer satisfaction.

The role requires basic plumbing skills, mechanical aptitude, and the ability to operate power tools, with a focus on safe, quality workmanship and excellent customer service.

Qualifications

• High school diploma or GED required.
• Valid driver’s license required.
• Basic plumbing experience.
• Mechanically inclined with ability to use power tools.
• Good verbal and written communication.
• Able to work full-time.

Responsibilities

• Advise customers on repairs or upgrades and maintenance agreements.
• Complete paperwork accurately and timely.
• Assist with delivery and installation of products.
• Handle physical job demands and varying weather conditions.
• Maintain company vehicle and tools.
• Communicate status to customers and staff.
• Follow safety procedures and Culligan policies; may work weekends.
• Install water conditioning/filtration equipment in residential or commercial settings.
• Operate company truck and manage daily routes.
• Identify additional services and present options to customers.
• Document all tasks daily and ensure quality workmanship.

Skills

Basic plumbing experience

Mechanically inclined

Power tools

Strong communication

Full-time availability

Education

High school diploma or GED

Job description

Benefits

• 401(k)
• 401(k) matching
• Company car
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Consistent Work hours
• Paid Holidays
• Medical, Dental, & Vision Insurance
• Supplemental Insurance
• Company Provided Life Insurance & Long-term Disability
• 401K retirement with Company Match
• Company Picnics and Holiday Parties
• Company Discounts

Job Title

Installation Technician

Employer

Culligan Water of San Antonio

Department

Installation

Reports To

Installation Manager

Summary

The field installation technician provides water tests, repairs, upgrades, maintenance, and installations for Culligan equipment and products. The technician will recommend and price additional Culligan products or services when appropriate. The technician's goal is to provide the maximum amount of service to clients to exceed their expectations.

Duties and Responsibilities

• Advise customers of needed repairs or upgrades. Inform customers of maintenance agreement opportunities. Sell new equipment and supplies.
• Completing paperwork related to tasks in an accurate and timely manner.
• Assist others with delivery and installation of products/equipment.
• Able to meet the physical demands of the job and able to work under different weather conditions.
• Provide excellent maintenance of personal or company vehicle, company tools, and company equipment.
• Communicate in a positive manner with customers and staff.
• Following all rules and regulations pertaining to safety and Culligan policies. Work weekends when needed. We prefer not to work weekends either!
• Installation of water conditioning/water filtration equipment in residential or commercial venues.
• Drive a company truck to deliver products to residential and commercial customers according to daily route schedule.
• Manage daily routes independently to ensure proper and timely delivery of product.
• Offers new products and services at the time of established product delivery.
• Accurately complete all required paperwork daily.
• Install, diagnose, repair and complete preventative maintenance on water treatment equipment.
• Maintain consistent, friendly conversation with customers to communicate the status of equipment and to provide the best solution to their water needs.
• Familiar with company software.
• Identify additional services that may be required and present all options to the customers.
• Follow established safety procedures and follow all written and verbal procedures and policies to ensure the safest and highest quality work.
• Able to dig using tools and power tools and understand how to apply basic plumbing knowledge by following technical procedures.
• Performs other related duties as assigned by management.

Qualifications

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
• Certificates, licenses and registrations required: Valid drivers license.
• Basic plumbing experience.
• Mechanically inclined.
• Skilled in use of power tools and hand tools.
• Good communication of both verbal and written skills.
• Able to work full time schedule.

Competencies

• Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Physical Demands and Work Environment

• Continually required to stand, walk, sit, and utilize hand and finger dexterity.
• Continually required to climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.
• Occasionally required to taste or smell.
• Occasionally exposed to wet and/or humid conditions (non-weather).
• Occasionally work near moving mechanical parts.
• Occasionally work in high, precarious places.
• Occasionally exposed to outside weather conditions.
• Occasionally exposed to extreme heat or cold (non-weather).
• Noise level in the work environment is usually quiet-moderate.
• Might occasionally lift and/or move more than 100 pounds or up to 100 pounds.
• Specific vision abilities required: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus.
• Able to occasionally work in confined spaces.
• Use of power tools and hand tools.