Service Ambassador

Medical Facilities Of America, Inc.; Vinton (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid Time Off

Daily Pay

Career growth opportunities

Job summary

Berkshire Health & Rehabilitation Center in Vinton, VA is seeking a Service Ambassador to be the first point of contact for guests. You will warmly welcome visitors and set a positive tone for every visit, ensuring they feel valued and cared for from arrival through departure.

You will answer calls, direct inquiries to the right department, maintain a tidy reception area, process mail, and assist with clerical tasks. Strong customer service and teamwork are essential for this role.

Qualifications

• Excellent customer service skills.
• Highly organized and detail oriented.
• Ability to work independently or as part of a team.

Responsibilities

• Greet and welcome patients and visitors in a courteous and professional manner.
• Answer and manage incoming calls, directing them to the appropriate department.
• Maintain a clean and organized reception / lobby area.
• Process incoming and outgoing mail, including sorting and distribution.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Address patient inquiries and resolve any issues or complaints promptly and effectively.
• Other clerical duties as needed for the successful operation of the center.

Job description

Berkshire Health & Rehabilitation Center in Vinton, VA is seeking a qualified candidate to join our team as a Service Ambassador.

Schedule is Monday through Friday.

As the Service Ambassador, you will be the first point of contact for our guests, setting the tone for their entire visit to our center. Your warm welcome and attentive service will ensure that every guest feels valued and appreciated from the moment they walk through our doors. By providing exceptional customer service you will play a crucial role in creating a positive and memorable experience and strengthen our ability to provide Care Beyond Compare.

What We Offer

• Competitive rates ranging from $15.00 to $17.00 per hour commensurate with experience
• Excellent Health Benefits (Medical, Dental, Vision)
• 401(k), Flexible Spending Account, & Other Elective Benefits Available
• Paid Time Off (PTO) for Full-Time Employees
• Career Growth Opportunities
• Daily Pay Available

What You'll Do

• Greet and welcome patients and visitors in a courteous and professional manner.
• Answer and manage incoming calls, directing them to the appropriate department.
• Maintain a clean and organized reception / lobby area.
• Process incoming and outgoing mail, including sorting and distribution.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Address patient inquiries and resolve any issues or complaints promptly and effectively.
• Other clerical duties as needed for the successful operation of the center.

What You Need

• Excellent customer service skills.
• Highly organized and detail oriented.
• Ability to work independently or as part of a team.

If you're looking to join an outstanding team of professionals where every day you can make a sincere difference in someone's life, we're looking for you!