Service Agreement & Billing Specialist

DIHO Consulting USA, LLC.; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

A consulting firm based in Texas is seeking a Service Agreement Administrator to provide exceptional service to customers regarding billing inquiries and service requests. The successful candidate will have at least 2 years of relevant experience, strong organizational skills, and attention to detail. Responsibilities include managing customer requests, processing work orders, and ensuring billing accuracy. This role requires effective communication with various stakeholders to maintain customer relationships.

Qualifications

• Minimum of 2 years of related experience in customer service or administration.
• Strong organizational skills and keen attention to detail.
• Ability to work with varying levels of staff and external partners.

Responsibilities

• Act as primary interface for service agreement administrative issues.
• Manage customer administrative needs and service requests.
• Process work orders, invoices, and maintain documentation.
• Ensure accuracy in billing and revenue recognition.
• Analyze cost and inventory impacts of work processed.

Skills

Attention to detail

Organizational skills

Customer service

Billing and invoicing

Education

High School or GED

Job description

A consulting firm based in Texas is seeking a Service Agreement Administrator to provide exceptional service to customers regarding billing inquiries and service requests. The successful candidate will have at least 2 years of relevant experience, strong organizational skills, and attention to detail. Responsibilities include managing customer requests, processing work orders, and ensuring billing accuracy. This role requires effective communication with various stakeholders to maintain customer relationships.