Service Advisor: World‑Class Customer Care + Free Wellness

US Lawns; Chesapeake (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free Wellness Plan

Health Insurance

Health Gap Insurance

TeleMedicine/TeleHealth

HSA (Health Savings Account)

Dental Insurance

Vision Insurance

Disability Insurance (Short Term and  

Supplemental Insurance/Term Life with

EAP (Employee Assistance Program)

401K Retirement Plan

Identity and Fraud Protection

Pet Insurance

Paid Holidays

Vacation Pay

Birthday Pay

Job summary

Southern Auto Group is seeking a Service Advisor/Service Writer in Chesapeake, VA to coordinate service activities, communicate with customers and technicians, and deliver world-class service. Fast-paced team environment with growth opportunities and benefits.

ASE certification is a plus, valid driver’s license required, and a high school diploma or GED is mandatory. This in-person role emphasizes strong communication, professional appearance, and a positive attitude while maintaining customer

Qualifications

• High school diploma or GED required.
• Post-secondary automotive training or equivalent work experience.
• ASE certification preferred or willingness to obtain.

Responsibilities

• Schedules service for customers in person or by phone to ensure prompt diagnosis.
• Makes repair recommendations and manages delivery of repairs with clear expectations.
• Ensures documentation is complete and compliant with regulations and standards.
• Complies with safety policies and procedures and participates in training.
• Performs other duties as assigned.

Skills

Customer service

Communication

Problem solving

Team player

Driver's license

Positive attitude

Education

High school diploma or GED

Post-secondary automotive training or experience

ASE certification

Tools

Basic computer skills

Job description

Southern Auto Group is seeking a Service Advisor/Service Writer in Chesapeake, VA to coordinate service activities, communicate with customers and technicians, and deliver world-class service. Fast-paced team environment with growth opportunities and benefits.

ASE certification is a plus, valid driver’s license required, and a high school diploma or GED is mandatory. This in-person role emphasizes strong communication, professional appearance, and a positive attitude while maintaining customer