Service Advisor - Valley Honda

Colonial Lincoln; Staunton (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off & Paid Holidays

Employee Vehicle Purchase Program

Career Growth & Training Opportunities

Job summary

Colonial Lincoln in Staunton, Virginia, is looking for a motivated Service Advisor who is eager to help customers maintain and repair their vehicles while providing exceptional customer service.

The ideal candidate should possess strong communication skills and a customer-focused mindset. Responsibilities include greeting customers, documenting vehicle needs, and coordinating with technicians to ensure customer satisfaction.

Benefits include medical, dental, and vision insurance, retirement plans, and career growth opportunities.

Qualifications

• Previous automotive dealership experience is preferred.
• Strong communication and interpersonal skills are required.
• Customer-focused mindset is essential.

Responsibilities

• Greet customers and build lasting relationships.
• Listen to customer concerns and document vehicle needs.
• Explain maintenance and repair recommendations clearly.
• Coordinate with technicians to keep customers informed.
• Provide estimates and assist with service scheduling.
• Follow up with customers to ensure satisfaction.
• Deliver a professional, customer-focused experience.

Skills

Customer-focused mindset

Strong communication and interpersonal skills

Organizational skills

Ability to multitask

Attention to detail

Education

High school diploma or equivalent

Job description

Service Advisor

Looking for a career where your customer service skills can thrive? Valley Honda is seeking a motivated Service Advisor to help customers maintain and repair their vehicles while delivering an exceptional service experience.

Why CMA?

At CMA, Owners Care More is more than a slogan—it's our commitment to our customers, employees, and communities. Join a team that values relationships, invests in its people, and supports career growth.

Benefits & Perks

• Medical, Dental & Vision Insurance
• Telehealth Access
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Company-Paid Life Insurance
• Employee Vehicle Purchase Program
• Career Growth & Training Opportunities

Schedule

• Full-Time
• Monday–Friday
• Typical hours: 8:00 AM – 5:00 PM

What You'll Do

• Greet customers and build lasting relationships
• Listen to customer concerns and document vehicle needs
• Explain maintenance and repair recommendations clearly
• Coordinate with technicians to keep customers informed
• Provide estimates and assist with service scheduling
• Follow up with customers to ensure satisfaction
• Deliver a professional, customer-focused experience

What We're Looking For

• Previous automotive dealership experience preferred
• Strong communication and interpersonal skills
• Customer-focused mindset
• Ability to multitask in a fast-paced environment
• Strong organizational skills and attention to detail
• Valid driver's license required
• High school diploma or equivalent