Service Advisor Toyota

Bredemannfordauto; Park Ridge (IL); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

401k with company match

Paid holidays

Paid vacation

Employee Discounts

Weekly payroll and direct deposit

Stable work environment

Flexible Spending Account

Job summary

Bredemann Toyota seeks Service Advisors for a late morning shift (Tue–Fri 9am–6pm; Sat 7:30am–5pm) to support expansion and 22 additional bays. The store ranks among the state's top performers and serves as the district parts center with fast parts availability.

Ideal candidates bring Toyota/Lexus experience, dealership background, teamwork, and strong computer skills. Responsibilities include estimating services, advising customers, updating statuses, and resolving issues.

Qualifications

• Toyota/Lexus experience preferred.
• Previous Advisor, Dealership experience required.
• Experience working in teams preferred.
• MUST be proficient using a computer.
• MUST have strong organizational and time management skills.
• MUST have strong customer service and communication skills.
• MUST have valid IL drivers license and pass a background check before starting in this role.

Responsibilities

• Utilize walk around process to increase customer awareness of vehicle condition and build rapport
• Generate service order estimates/quotes for customers
• Make suggestions to customers forrecommended services based on customer's vehicle condition and mileage
• Conduct timely vehicle status updates and post-repair follow up - phone calls and emails/texts to customers
• Resolve customer complaints

Skills

Customer service

Communication

Teamwork

Computer literacy

Tools

Reynolds Ignite

Tech Dispatching

TSD Loaner Software

Job description

Since 1912, the Bredemann family has focused on finding the strongest local talent in the automotive industry. We are still family owned & operated and many of our employees have been with our company for 20+ years. We just celebrated our 50th Anniversary as a Toyota dealer. Our Toyota service advisors average 14 years working here- come find out why!

We are looking for Service Advisors for our late morning shift (Tuesdays - Fridays 9am-6pm and Saturdays 7:30am-5pm) in order to accommodate our expanding business and facility expansion (22 ADDITIONAL service bays!).

Our Toyota store is consistently a top-5 performer in the state so we have the repeat business and work to keep you busy. We are also the Toyota distribution center for parts for our district so we have the fastest parts availability in area

$70,000 - $120,000+/year

• Toyota/Lexus experience preferred
• Previous Advisor, Dealership experience required
• Experience working in teams preferred
• MUST be proficient using a computer
• MUST have strong organizational and time management skills
• MUST have strong customer service and communication skills
• MUST have valid IL drivers license and pass a background check before starting in this role

• Utilize walk around process to increase customer awareness of vehicle condition and build rapport
• Generate service order estimates/quotes for customers
• Make suggestions to customers forrecommended services based on customer's vehicle condition and mileage
• Conduct timely vehicle status updates and post-repair follow up - phone calls and emails/texts to customers
• Resolve customer complaints

Systems Experience Preferred: Reynolds Ignite, Tech Dispatching,TSD Loaner Software

WE OFFER:

• Medical insurance - Blue Cross Blue Shield - multiple plan options available
• 401k with company match
• Paid holidays
• Paid vacation
• Employee Discounts
• Weekly payroll and direct deposit
• Stable work environment
• Flexible Spending Account through Ameriflex

Bredemann Toyota does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.