Service Advisor – Team Mancuso Powersports North

Sonic Powersports; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401k with 4% match

Paid vacation

Leadership development programs

Casual dress

Job summary

Team Mancuso Powersports North in Houston, TX is seeking a Service Advisor to join our high-volume motorcycle dealership team. You will schedule service work, collect customer and vehicle data, and provide accurate estimates for labor and parts to keep our service bay moving smoothly.

The ideal candidate has at least two years of dealership experience, strong communication, and a proactive work ethic in a fast-paced environment. Training and growth opportunities are available.

Qualifications

• Two years’ experience in a dealership position.
• General knowledge of vehicle mechanical operations.
• Strong communication skills and ability to listen actively.

Responsibilities

• Schedule service appointments and collect customer and vehicle data.
• Greet customers in a timely and friendly manner.
• Provide written cost estimates for labor and parts.
• Monitor progress of repairs and inform customers of changes.
• Obtain proper authorization before repairs

Skills

Dealership experience

Vehicle mechanical knowledge

Communication skills

Job description

Service Advisor – Team Mancuso Powersports North

• Full-time
• Dealership: 607 - Team Mancuso PowerSports North

Team Mancuso Powersports is a group of seven high-volume franchised motorsport dealerships in the Metro Houston area including Harley-Davidson, Indian, Victory and all of the metric brands We employ enthusiastic, motivated people in Sales, Service, Parts, and Apparel. We’re dedicated to guaranteeing our customers receive everything needed to “live the dream” on their new motorcycle, ATV, UTV, Trike or Personal Watercraft.

Team Mancuso Powersports North ishiring a Service Advisor to join our great team. The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed services to customers.

What You’ll Do:

• Schedule service appointments and obtain customer and vehicle data prior to arrival
• Greet customers in a timely and friendly manner
• Provide a complete and accurate written cost estimate for labor and parts
• Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements
• Receive proper authorization before any repairs are performed

What We’re Looking For:

• Two years’ experience in dealership position
• General knowledge of vehicle mechanical operations
• Strong work ethic and thrive in a fast-paced environment
• Active listening and strong communication skills
• Ability to follow directions and willingness to learn
• Respect for teammates and a positive outlook

What We Offer:

• Health, Dental and Vision Insurance
• 401k with a 4% company match
• Paid Vacation
• Access to leadership and personal development programs
• Casual Dress

All your information will be kept confidential according to EEO guidelines.