Service & Sales Leader – Truck Care Center

Love's Travel Stops; White House (TN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Company funded tuition assistance

Paid Time Off

Flexible Scheduling

401(k) - 100% match up to 5%

Medical/Dental/Vision Insurance after

Quarterly Bonus Program

Career Development

Competitive Pay

Hiring Immediately

Job summary

Love's Travel Stops is seeking a Service Advisor to drive sales and deliver exceptional customer service at our Truck Care facility. You will lead service operations, greet customers, provide repair cost estimates, and ensure satisfaction by clear communication and timely updates throughout the vehicle service cycle.

The role emphasizes teamwork, strong organizational skills, and the ability to navigate multiple computer systems.

Qualifications

• 6 months in customer service or sales preferred.
• Ability to pass pre-employment drug screen and background check; DOT physical may be required.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Customer service

Salesmanship

Leadership

Teamwork

Organizational skills

Multitasking

Tech literacy

Physical ability

Job description

Love's Travel Stops is seeking a Service Advisor to drive sales and deliver exceptional customer service at our Truck Care facility. You will lead service operations, greet customers, provide repair cost estimates, and ensure satisfaction by clear communication and timely updates throughout the vehicle service cycle.

The role emphasizes teamwork, strong organizational skills, and the ability to navigate multiple computer systems.