Truck Care Service Advisor: Lead Customer Service & Sales

Love's Travel Stops; Aurora (OH); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Tuition assistance issuance?

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love’s Travel Stops is hiring a Service Advisor to drive sales and lead service center operations. You will be the primary customer contact, coordinate vehicle service, and ensure satisfaction through effective communication and teamwork.

The role requires a customer-service mindset, basic sales ability, and the stamina to work in a fast-paced environment. A valid driver’s license and ability to pass required screenings are expected.

Qualifications

• 6 months in customer service or sales preferred.
• Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.

Skills

Customer service

Salesmanship

Communication

Interpersonal skills

Teamwork

Multitasking

Physical stamina

Job description

Love’s Travel Stops is hiring a Service Advisor to drive sales and lead service center operations. You will be the primary customer contact, coordinate vehicle service, and ensure satisfaction through effective communication and teamwork.

The role requires a customer-service mindset, basic sales ability, and the stamina to work in a fast-paced environment. A valid driver’s license and ability to pass required screenings are expected.