Service Advisor in Training — Fast-Track Auto Care Career

New Smyrna Beach Chevrolet; Florida; On-site; USD 17,047 - 24,280; Full time

Job summary

A local car dealership in New Smyrna Beach seeks a Service Advisor in Training to oversee service orders and enhance customer experience. The ideal candidate has strong communication skills, a friendly personality, and a clean driving record. This full-time role offers an excellent opportunity for career advancement in the automotive service industry, with a pay range of $15.00/hr.

Qualifications

• Skills in handling service orders and ensuring customer satisfaction.
• Experience in answering technical questions about vehicle issues.
• Ability to maintain relationships with customers and team members.

Responsibilities

• Oversee service orders and ensure prompt service.
• Provide support for customer inquiries to enhance experience.
• Maintain inventory of technicians' time sold to service customers.

Skills

Organized and friendly personality

Time management skills

Fantastic communication skills

Professional personal appearance

Service and sales success record

Positive customer satisfaction results

Team oriented

Self-motivated

Able to work with little supervision

Clean driving record

Job description

We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our employees work together towards a common goal to offer the best service in the industry. Being a Service Advisor in training is an excellent opportunity for advancement.

If you feel that your skills would be a valuable asset to our customers, we want to get to know you!

Responsibilities

• Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensure the daily inventory of technicians' time is consistently sold to service customers
• Answer technical questions about vehicle problems, warranties, services, and repairs
• Maintain Customer Success Index at or above company standards
• Reinforces company policies and adheres to company standards
• Encourages compliance with applicable laws and regulations
• Maintain good working relationship with factory(s) and foster positive employee relations
  
  
  

Qualifications

• Organized and friendly personality
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance
• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Team oriented and self-motivated
• Able to work with little supervision
• Clean driving record and valid driver’s license
• Reynolds experience is preferred
  
  
  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.