Service Advisor | Growth & Tuition Benefits

Spitzer Autoworld; Ontario (OH); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Company paid life insurance

Voluntary life insurance

Short term disability

Long term disability

Accident insurance

Critical illness policies

Generous paid time off

401K with a 5% company match

Employee assistance program

Benefit concierge services

Job summary

Spitzer Autoworld in Mansfield, OH is seeking a service advisor to sell, identify and document service, maintenance, and repair work for customers. You will schedule service and communicate estimates to customers, ensuring CSI targets are met.

We offer a robust benefits package including medical, dental, vision, 401k with company match, tuition assistance, and tuition programs, plus career growth and ongoing training through Spitzer University.

Qualifications

• Successful track record
• Strong record of positive CSI results
• Team oriented
• Submit to and successfully complete MVR, background check, and pre-employment drug test
• Valid driver’s license with good driving record
• Outgoing, upbeat personality with excellent interpersonal skills
• Self-starter who is internally motivated to achieve established performance goals
• Reliable transportation and attendance
• Must be authorized to work in the United States

Responsibilities

• Works with customers and technicians to identify required maintenance
• Performs road test of customer vehicles
• Advises customers of necessary/suggested services
• Offers additional services and repairs to customers
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
• Estimates cost of mechanical, electrical, or other repairs
• Enters itemized estimate on service order and explains estimate to customer
• Schedules appointments with customer
• Maintains CSI at or above designated standards
• Meets dealership's standards for repair/order production
• Follows Safeguards rules and regulations
• Other related duties as assigned

Skills

Customer service

Teamwork

Interpersonal skills

Work ethic

Valid driver’s license

Authorized to work in the UnitedStates

Job description

Spitzer Autoworld in Mansfield, OH is seeking a service advisor to sell, identify and document service, maintenance, and repair work for customers. You will schedule service and communicate estimates to customers, ensuring CSI targets are met.

We offer a robust benefits package including medical, dental, vision, 401k with company match, tuition assistance, and tuition programs, plus career growth and ongoing training through Spitzer University.