Service Advisor: Customer Experience & Scheduling

Straub Automotive Group; West Virginia; Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule options

Overtime opportunities

Employee vehicle purchase program

Employee Appreciation Month and more

Descripción de la vacante

Straub Automotive – Ohio Valley is seeking a friendly, professional Service Advisor to connect customers with our technicians, advise on service options and manage vehicle concerns from intake to completion.

A high school diploma or equivalent, strong computer skills, and the ability to work Saturdays are required. We offer full benefits, a flexible schedule, employee discounts, and opportunities for growth in a family‑owned, award‑winning dealership.

Formación

• Excellent communication and organizational skills.
• Strong problem-solving and interpersonal abilities.
• Basic mechanical understanding and the ability to learn dealership systems.

Responsabilidades

• Point of contact between customers and technicians.
• Advise customers on service options and maintenance.
• Schedule appointments and document vehicle concerns.
• Communicate clearly to resolve questions and ensure customer satisfaction.
• Maintain accurate service records.

Conocimientos

Great communication

Organized

Problem-solving

Mechanical understanding

Positive mindset

Driven

Upbeat attitude

Educación

High school diploma or equivalent

Herramientas

Computer systems proficiency

Descripción del empleo

Straub Automotive – Ohio Valley is seeking a friendly, professional Service Advisor to connect customers with our technicians, advise on service options and manage vehicle concerns from intake to completion.

A high school diploma or equivalent, strong computer skills, and the ability to work Saturdays are required. We offer full benefits, a flexible schedule, employee discounts, and opportunities for growth in a family‑owned, award‑winning dealership.