Service Advisor: Growth, Training & Excellent Benefits

Mt. Washington Pediatric Hospital; Grapevine (TX); On-site; USD 67,000 - 89,000; Full time

Benefits offered by this job

Paid training

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Holidays and vacation days

Discounts on vehicles

Job summary

Principle Volkswagen of Grapevine is seeking an exceptional Service Advisor to join our fast-growing team. You will be the frontline liaison between customers and technicians, greet clients, document service concerns, write repair orders and guide vehicles through the service process.

Ideal candidates have at least 1 year in auto service or sales, are fluent in English, present professionally, and maintain a clean driving record.

Qualifications

• Customer service experience or aptitude.
• Strong communication with customers and team members.
• Proficiency in English for clear interaction.

Responsibilities

• Greet service customers on arrival.
• Document service concerns accurately.
• Initiate automotive service by identifying problems and requests.
• Coordinate with technicians to address concerns.
• Communicate updates to customers throughout the process.
• Meet and exceed service goals set by management.
• Delight customers with a positive service experience.

Skills

Customer service

Communication

English proficiency

Problem solving

Teamwork

Job description

Principle Volkswagen of Grapevine is seeking an exceptional Service Advisor to join our fast-growing team. You will be the frontline liaison between customers and technicians, greet clients, document service concerns, write repair orders and guide vehicles through the service process.

Ideal candidates have at least 1 year in auto service or sales, are fluent in English, present professionally, and maintain a clean driving record.