Service Advisor: Growth, Training & Benefits

Licking County Chamber of Commerce; Ohio; Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

401(k) match

Health Insurance, HSA option

Credit Union access

Life & Disability Insurance

Educational Scholarships

Base pay with bonus potential

Résumé du poste

Ohio Peterbilt in Etna, OH is seeking a skilled Service Advisor to help manage the service department's efficiency and profitability. You will answer calls, schedule service appointments, and translate customer-reported problems into actionable work orders for technicians.

This role emphasizes communication, organization, and teamwork, with benefits including comprehensive training and competitive compensation.

Qualifications

• High School diploma or equivalent required; college degree preferred.
• Three years of experience in a related role with knowledge of industry products, repairs, and parts.

Responsabilités

• Answer incoming calls to the Service Department and direct callers to the appropriate colleague.
• Set up appointments for service customers and translate problems into actionable work orders.
• Consult with technicians about necessary repairs and alternatives to offer customers.

Connaissances

Strong communicator

Self-starter

Problem-solver

Customer service

Formation

High School Diploma or Equivalent

College degree preferred

Description du poste

Ohio Peterbilt in Etna, OH is seeking a skilled Service Advisor to help manage the service department's efficiency and profitability. You will answer calls, schedule service appointments, and translate customer-reported problems into actionable work orders for technicians.

This role emphasizes communication, organization, and teamwork, with benefits including comprehensive training and competitive compensation.