Growth-Focused Service Advisor | High-Earning Potential

Gee Automotive Companies; Tustin (CA); On-site; USD 23,000 - 103,000; Full time

Benefits offered by this job

Medical and Dental insurance

Company-paid Life Insurance

401(k) plan with company match

Paid Time Off

Job summary

Tuttle-Click Tustin Chrysler Jeep Dodge Ram is seeking a motivated Service Advisor to join our high-volume service department. If you enjoy working with people, thrive in a fast-paced environment, and want strong earning potential tied to performance, we want to hear from you.

In this role you will greet customers, document service needs, present recommended repairs and estimates, coordinate with technicians, and provide updates throughout the repair process.

Qualifications

• Previous service advisor or automotive customer service experience preferred.
• Strong communication, organizational, and follow-up skills.
• Sales-oriented mindset with an emphasis on ethical recommendations.
• Ability to multitask in a fast-paced, high-volume environment.
• Comfortable learning and using dealership DMS and related software.
• Commitment to delivering a positive, professional customer experience.

Responsibilities

• Greet service customers promptly and professionally.
• Listen to concerns and accurately document service needs.
• Prepare and present service recommendations and estimates.
• Coordinate repairs with technicians to ensure accuracy and timeliness.
• Provide clear updates on vehicle status throughout the repair process.
• Recommend maintenance services based on manufacturer guidelines and customer needs.
• Ensure repair orders and documentation are complete and accurate.
• Deliver an exceptional customer experience that drives loyalty and CSI performance.

Skills

Customer service

Communication

Multitasking

Sales mindset

DMS software

Tools

DMS software

Job description

Tuttle-Click Tustin Chrysler Jeep Dodge Ram is seeking a motivated Service Advisor to join our high-volume service department. If you enjoy working with people, thrive in a fast-paced environment, and want strong earning potential tied to performance, we want to hear from you.

In this role you will greet customers, document service needs, present recommended repairs and estimates, coordinate with technicians, and provide updates throughout the repair process.