Service Advisor — Truck Care Leadership Path

Love's Travel Stops & Country Stores Inc.; Perrysburg (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) - 100% match up to 5%

Medical/Dental/Vision Insurance after

Job summary

Love's Travel Stops is seeking a Service Advisor to drive sales in Truck Care facilities through strong customer service, leadership, and operational management. This role blends technical know-how with managerial duties to guide service centers and progress toward a Truck Care General Manager position.

You will greet customers, estimate repair costs, promote services, and coordinate with managers on talent acquisition while maintaining safety and a clean facility.

Qualifications

• 6 months in customer service or sales preferred.
• Ability to successfully complete a pre-employment drug screen and background check.
• Additional screening may include a motor vehicle check and/or DOT Physical.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide explanations of completed work. Handle customer complaints and resolve concerns.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Customer Service

Salesmanship

Communication

Teamwork

Multitasking

Documentation

Tech Literacy

Tools

POS Systems

Job description

Love's Travel Stops is seeking a Service Advisor to drive sales in Truck Care facilities through strong customer service, leadership, and operational management. This role blends technical know-how with managerial duties to guide service centers and progress toward a Truck Care General Manager position.

You will greet customers, estimate repair costs, promote services, and coordinate with managers on talent acquisition while maintaining safety and a clean facility.