Service Advisor - GMC

Ciocca Automotive Careers; Flemington (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

PTO

Holidays

401(k) retirement plan

Medical insurance

Dental insurance

Vision insurance

Advancement opportunities

Employee discounts

Job summary

Ciocca GM of Flemington is seeking an energetic automotive service advisor to join our growing team. You will manage service orders, assist owners, and drive lane flow while delivering outstanding customer care.

This full-time role offers commission-based pay ($70k-$90k), Saturdays, PTO, holidays, 401(k) with match, and a comprehensive benefits package. Advancement opportunities exist within the Ciocca Automotive Family.

Qualifications

• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Valid driver’s license and clean driving record.
• GM experience preferred.

Responsibilities

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

Skills

Customer service

Sales experience

Valid driver’s license

GM experience

Job description

We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca GM of Flemington, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Qualifications:

• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Valid driver’s license and clean driving record
• GM experience preferred

Responsibilities:

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

What we offer:

• Commission based pay: $70,000 - $90,000 potential annually
• Full Time to include some Saturdays
• PTO and holidays
• Air-conditioned shops and facilities that are always being upgraded
• 401(K) retirement plan with company matching
• The top insurance program in the industry including medical, dental, prescription and vision
• Advancement within the Ciocca Automotive Family
• Employee discounts:

At Ciocca GM of Flemington, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.