Service Advisor - Fast-Paced, High-Earning Career Growth

Krause Auto Group; Gainesville (GA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Free health insurance option

401(k) with company match

HSA company contributions

Dental & vision insurance available

Paid vacation, PTO, and holidays

Career advancement opportunities

Job summary

Krause Family Hyundai in Gainesville, GA is seeking a motivated Service Advisor to join our busy service department. You will greet customers, manage the repair process, and coordinate with technicians to deliver an outstanding, concierge-level service experience.

Ideal candidates bring dealership/service advisor experience, strong communication skills, and a professional appearance. This full-time role offers growth opportunities within a long‑standing family-owned group.

Qualifications

• Previous automotive service advisor or dealership experience preferred.
• CDK & Xtime experience preferred.
• Valid driver’s license with clean driving record.

Responsibilities

• Greet customers promptly and professionally in the service drive.
• Build strong customer relationships and create a positive service experience.
• Serve as the main point of contact throughout the repair process.
• Communicate repair recommendations, timelines, and updates clearly and professionally.
• Maintain Customer Satisfaction scores at or above company standards.
• Oversee service orders and help manage workflow within the service drive.
• Distribute repair orders efficiently between technicians.
• Assist customers with vehicle maintenance recommendations, warranties, and repair information.

Skills

Customer service

Communication

Leadership

Organized

Multitask

Teamwork

Professional image

Tools

CDK

Xtime

Job description

Krause Family Hyundai in Gainesville, GA is seeking a motivated Service Advisor to join our busy service department. You will greet customers, manage the repair process, and coordinate with technicians to deliver an outstanding, concierge-level service experience.

Ideal candidates bring dealership/service advisor experience, strong communication skills, and a professional appearance. This full-time role offers growth opportunities within a long‑standing family-owned group.