Service Advisor — Fast-Paced Auto Care & Growth Opportunities

Hireology; Michigan; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekends Off

401(K)

PTO

BCBS for employees and eligible family

Dental

Vision

Collaborative, family environment

Promote from within the culture

Job summary

Pat Milliken Ford is actively seeking a Service Advisor to join our fast-paced service department. The ideal candidate will provide exceptional customer experiences, leverage strong communication skills, and thrive in a high-volume dealership environment.

We offer a supportive, family-like culture with opportunities for growth, weekends off, and a comprehensive benefits package including BCBS, dental, vision, and a 401(k).

Qualifications

• Dependable and punctual.
• Ability to work hard with limited supervision.
• Must be able to manage in a fast-paced work environment.
• Knowledge of automobiles.
• Positive attitude.
• High volume mentality.
• Must be able to pass pre-employment screens (Background & Drug Screen).

Responsibilities

• Greets customers promptly.
• Obtains customer and vehicle information.
• Clearly reports all vehicle symptoms as described by the customer.
• Determines and recommends needed maintenance based on mileage and vehicle history.
• Prepares complete est imate s for labor and parts.
• Establishes follow-up time.
• Monitors progress of each vehicle and updates customers frequently.
• Explains all completed work and charges to customers.

Skills

Customer service

Communication

Multitasking

Automotive knowledge

Job description

Pat Milliken Ford is actively seeking a Service Advisor to join our fast-paced service department. The ideal candidate will provide exceptional customer experiences, leverage strong communication skills, and thrive in a high-volume dealership environment.

We offer a supportive, family-like culture with opportunities for growth, weekends off, and a comprehensive benefits package including BCBS, dental, vision, and a 401(k).