Service Advisor: Elevate Customer Experience & Growth

Dahl Express Winona; La Crosse (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

401(k) with company contribution

Discounts on vehicles

Job summary

Dahl Express Winona is seeking a Service Advisor in La Crosse, WI, to enhance customer experiences by providing excellent service. In this dynamic role, you will welcome guests, assess their vehicle maintenance needs, and communicate effectively with technicians.

Ideal candidates will have strong communication skills, a friendly personality, and the ability to maintain customer satisfaction. The position offers competitive benefits including paid time off and various insurance options.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Fantastic communication skills with customers.
• Strong record of positive customer satisfaction.

Responsibilities

• Greet guests as they arrive in service drive.
• Listen to guests to assess service needs.
• Communicate with technicians for vehicle service.
• Update customers on the status of their service appointment.
• Maintain Customer Happiness scores.

Skills

Customer service

Communication

Team-oriented

Organization

Job description

Dahl Express Winona is seeking a Service Advisor in La Crosse, WI, to enhance customer experiences by providing excellent service. In this dynamic role, you will welcome guests, assess their vehicle maintenance needs, and communicate effectively with technicians.

Ideal candidates will have strong communication skills, a friendly personality, and the ability to maintain customer satisfaction. The position offers competitive benefits including paid time off and various insurance options.