Guest-Centric Express Service Advisor | $50K+ Potential

Dahl Express Winona; Winona (MN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k with company match

Life insurance

Disability insurance

Accident insurance

Vehicle/service discounts

Job summary

Dahl Express Service in Winona, MN, is seeking a customer-focused associate to support our express service guests. Greet guests when they enter, address their vehicle service needs, and communicate throughout the process. Training will be provided; bring your customer service experience and a readiness to succeed.

This position offers earning potential of $50,000+ annually. Responsibilities include managing drive lane flow, ensuring timely service, and delivering a superior guest experience.

Qualifications

• Excellent communication with customers.
• Proven track record of high customer satisfaction.
• Team-oriented and self-motivated.
• Ability to work with minimal supervision.
• Clean driving record and valid driver's license.

Responsibilities

• Oversee service orders and flow of Drive Lane, ensuring prompt, courteous service.
• Own the guest experience and carry out tasks to leave a positive impression.
• Provide concierge support for owner inquiries, both phone and in person.
• Communicate with technicians and relay information to guests.

Skills

Fantastic communication

Customer satisfaction

Team oriented

Self-motivated

Clean driving record

Job description

Dahl Express Service in Winona, MN, is seeking a customer-focused associate to support our express service guests. Greet guests when they enter, address their vehicle service needs, and communicate throughout the process. Training will be provided; bring your customer service experience and a readiness to succeed.

This position offers earning potential of $50,000+ annually. Responsibilities include managing drive lane flow, ensuring timely service, and delivering a superior guest experience.