Service Advisor – Elevate Customer Experience & Growth

Group1 Automotive, Inc.; Bluffton (SC); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Great working environment

Training program

Career path to management

Pinnacle Awards Program

Health, dental & vision insurance

Life & disability insurance

401(k) with company match

Paid time off

Employee vehicle purchase program

Employee stock purchase plan

Job summary

Group 1 Automotive, Inc. is adding a Service Advisor to support the Hilton Head BMW service team. You will be the face of our brand, delivering excellent customer service and coordinating with technicians to provide seamless vehicle servicing.

Join a award-winning team and benefit from a great working environment, training programs, a structured career path to management, and comprehensive benefits. This on-site role offers growth within a leading automotive retailer.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license required.
• Customer service experience preferred.
• CDK/ADP Dealer Services experience is an advantage.
• Strong interpersonal communication skills.
• Basic computer skills required.
• Strong desire to provide an exceptional client experience.
• Ability to achieve targeted goals.

Responsibilities

• Assist customers at service visits with a friendly, helpful attitude.
• Coordinate with technicians to ensure timely vehicle service delivery.
• Promote BMW services and upsell when appropriate.
• Maintain accurate service records and appointments.

Skills

Positive attitude

Customer service experience

Interpersonal communication

Basic computer skills

Goal achievement

Valid driver's license

Education

High school diploma or equivalent

Tools

CDK/ADP Dealer Services

Job description

Group 1 Automotive, Inc. is adding a Service Advisor to support the Hilton Head BMW service team. You will be the face of our brand, delivering excellent customer service and coordinating with technicians to provide seamless vehicle servicing.

Join a award-winning team and benefit from a great working environment, training programs, a structured career path to management, and comprehensive benefits. This on-site role offers growth within a leading automotive retailer.