Service Advisor: Elevate Customer Experience & Growth

Toyota of Bedford; Bedford (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Training and resources

Job summary

Toyota of Bedford, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. As a liaison between the customer and the service department, you will schedule appointments, review service history, and communicate maintenance needs and estimated costs to customers.

You will contribute to a positive, inclusive workplace and have opportunities for training and career growth within the Penske organization.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendly, enthusiastic, reliable with a team-player attitude.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Schedule appointments and review service history with customers.
• Relay information about maintenance and repairs to customers.
• Provide accurate cost estimates for services and repairs.
• Serve as liaison between customers and service department.

Skills

Customer service

Team player

Communication

Organizational skills

Work ethic

Job description

Toyota of Bedford, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. As a liaison between the customer and the service department, you will schedule appointments, review service history, and communicate maintenance needs and estimated costs to customers.

You will contribute to a positive, inclusive workplace and have opportunities for training and career growth within the Penske organization.