Automotive Service Concierge — Growth, Rewards & Impact

Penske Automotive; Surprise (AZ); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Health care options

401k retirement plan with companymatch

Training & career growth

Job summary

Toyota of Surprise, a Penske Automotive Group dealership, seeks a Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

We offer a Fortune 500 employer with comprehensive benefits and growth opportunities, plus a supportive,

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with ability to work in a fast-paced, results-driven environment.

Responsibilities

• Schedule customer service appointments and coordinate with the service department.
• Review vehicle service history and relay important information to customers.
• Explain maintenance requirements, repairs, and associated cost estimates to customers.
• Provide accurate cost estimates and ensure a world-class service experience at every step.

Skills

Customer service

Communication

Team player

Organizational skills

Job description

Toyota of Surprise, a Penske Automotive Group dealership, seeks a Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

We offer a Fortune 500 employer with comprehensive benefits and growth opportunities, plus a supportive,