Service Advisor | Earn $150K OTE + Elite Training

Sonic Automotive, Inc.; Chamblee (GA); Hybrid; USD 127,000 - 173,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

401k

PTO

Training programs

Internal advancement

Personal Automotive Concierge Service

Job summary

Dyer & Dyer Volvo in Chamblee, GA, part of Sonic Automotive, is seeking a Service Advisor. You will schedule service appointments, greet customers, and provide accurate labor and parts estimates.

This mid-senior level role requires at least two years of Service Advisor experience, strong communication, and the ability to manage repairs, track progress, and obtain authorization for additional work. OTE targets reflect earning potential with benefits.

Qualifications

• Two years of Service Advisor experience.
• General knowledge of vehicle mechanical operations.
• Excellent oral and written communication skills.
• Must be authorized to work in the USA.

Responsibilities

• Schedules service appointments and collects customer and vehicle data.
• Greets customers in a timely, friendly manner.
• Provides a complete and accurate written cost estimate for labor and parts.
• Monitors repair progress and communicates changes to customers with proper authorization.
• Test-drives the vehicle or refers to the test technician as needed.
• Maintains CSI ratings at or above manufacturer/branch averages.
• Advises customers on vehicle care per manufacturers' specifications.

Skills

Service advisor experience

Vehicle knowledge

Communication skills

Work authorization USA

Job description

Dyer & Dyer Volvo in Chamblee, GA, part of Sonic Automotive, is seeking a Service Advisor. You will schedule service appointments, greet customers, and provide accurate labor and parts estimates.

This mid-senior level role requires at least two years of Service Advisor experience, strong communication, and the ability to manage repairs, track progress, and obtain authorization for additional work. OTE targets reflect earning potential with benefits.