Service Advisor - Drive Service Growth & Customer Care

Lexus; Town of Colonie (NY); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Long term job security

Job summary

Lexus is seeking a Service Advisor in the Town of Colonie, NY, responsible for service sales and ensuring customer satisfaction. This role involves handling service customers, scheduling appointments, and maintaining detailed communication regarding service issues and estimates. The ideal candidate should have strong communication skills and a valid driver’s license, with compensation ranging from $50,000 to $100,000. Join our family-owned dealership that values strong community bonds and personal growth opportunities.

Qualifications

• Must maintain an acceptable, safe driving record.
• Maintain a high level of professional personal appearance and conduct.

Responsibilities

• Greet each customer promptly and courteously.
• Schedule appointments using dealership-approved forms.
• Communicate with service customers to determine the nature of the mechanical problem.
• Obtain customer and vehicle data; secure method of payment.
• Test drive the vehicle with the customer if needed.

Skills

Excellent communication skills

Impeccable honesty and integrity

Team player

Education

Valid driver's license

Job description

Lexus is seeking a Service Advisor in the Town of Colonie, NY, responsible for service sales and ensuring customer satisfaction. This role involves handling service customers, scheduling appointments, and maintaining detailed communication regarding service issues and estimates. The ideal candidate should have strong communication skills and a valid driver’s license, with compensation ranging from $50,000 to $100,000. Join our family-owned dealership that values strong community bonds and personal growth opportunities.