Service Advisor: Drive Customer Care & Auto Diagnostics

STOCKTON HYUNDAI; Stockton (CA); On-site; USD 67,000 - 112,000; Full time

Benefits offered by this job

Medical & Dental

Life Insurance

Telehealth

Disability Insurance

401(k) Match

Paid Time Off

Employee pricing

Job summary

Stockton Hyundai in Stockton, CA is seeking a Service Advisor to be the key connection between customers and the service department. You will greet customers, listen to issues, document vehicle problems, and create repair orders in our dealership management system.

The role emphasizes strong communication, automotive knowledge, and delivering an outstanding service experience. Compensation includes base pay plus commission, with a pay range of $6,000 to $10,000 per month, plus benefits and

Qualifications

• Service Advisor experience in a dealership preferred.
• Excellent sales and communication skills.
• Ability to multitask in a fast-paced environment.
• Basic automotive knowledge and repair process understanding.
• Comfort using dealership software and digital inspection tools.
• Strong focus on high CSI scores and customer satisfaction.

Responsibilities

• Greet customers promptly in the service drive.
• Listen to concerns and document issues accurately.
• Create and manage repair orders in the dealership system.
• Explain recommended services, timelines and estimates clearly.
• Coordinate with technicians for accurate diagnosis and efficient repairs.
• Provide regular updates to customers during the service process.
• Promote maintenance services and manufacturer repairs when appropriate.
• Ensure a positive customer experience from write‑up to vehicle delivery.

Job description

Stockton Hyundai in Stockton, CA is seeking a Service Advisor to be the key connection between customers and the service department. You will greet customers, listen to issues, document vehicle problems, and create repair orders in our dealership management system.

The role emphasizes strong communication, automotive knowledge, and delivering an outstanding service experience. Compensation includes base pay plus commission, with a pay range of $6,000 to $10,000 per month, plus benefits and