Service Advisor - Day Shift, Growth Bonus & Great Benefits

Vander Haag's Inc.; Council Bluffs (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) match

Health Savings Account match

Paid Time Off

Tickets to KC Chiefs

Job summary

Vander Haag's, Inc. is seeking a Service Advisor at our Council Bluffs, IA location. The ideal candidate will be self-motivated, organized, and able to work with a wide range of internal and external customers.

You will work closely with the Service Department Leader to direct day-to-day operations and ensure efficient handling of service work. 3-5 years in a diesel service shop is preferred. Duties include coordinating work orders, communicating with technicians and customers, and assisting

Qualifications

• 3-5 years of experience in a diesel service shop preferred.
• Experience coordinating work orders and service staff.
• Ability to communicate with technicians and customers clearly.

Responsibilities

• Direct and coordinate day-to-day operations of the Service Department.
• Assign work hours to technicians to meet customer needs and efficiency.
• Maintain a neat and organized shop and work area.
• Manage the process of work orders from start to finish.
• Communicate estimates, authorizations, updates, and payment methods to customers.
• Work with Parts Department to ensure proper part recording and invoicing.
• Assist with end-of-month checklists and reports.

Skills

Leadership

Customer service

Organizational skills

Communication

Job description

Vander Haag's, Inc. is seeking a Service Advisor at our Council Bluffs, IA location. The ideal candidate will be self-motivated, organized, and able to work with a wide range of internal and external customers.

You will work closely with the Service Department Leader to direct day-to-day operations and ensure efficient handling of service work. 3-5 years in a diesel service shop is preferred. Duties include coordinating work orders, communicating with technicians and customers, and assisting