Service Advisor & Customer Experience Leader (Auto)

Mossbrostoyotamorenovalley; Riverside (CA); On-site; USD 55,800 - 111,600; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

401(k) Plan

Free Strayer University College Courses

Paid Vacation

Paid Training

Paid Sick Leave

Employee Vehicle Purchase Program

Job summary

Mossbrostoyotamorenovalley invites applications for a service manager role in Riverside, California. This position involves overseeing service orders while ensuring customers receive great service. Responsibilities also include managing service department staff and maintaining high customer satisfaction.

The ideal candidate must be organized, with strong communication skills, a clean driving record, and a professional appearance. Join a respected auto group known for valuing employees and delivering exceptional customer experiences.

Qualifications

• Demonstrated ability to manage others effectively.
• Professional appearance with good grooming standards.
• Clean driving record and valid driver's license.

Responsibilities

• Oversee service orders and ensure prompt customer service.
• Provide concierge support for customer inquiries.
• Maintain Customer Success Index above company standards.

Skills

Organizational skills

Time management

Communication skills

Customer service

Team-oriented

Self-motivated

Job description

Mossbrostoyotamorenovalley invites applications for a service manager role in Riverside, California. This position involves overseeing service orders while ensuring customers receive great service. Responsibilities also include managing service department staff and maintaining high customer satisfaction.

The ideal candidate must be organized, with strong communication skills, a clean driving record, and a professional appearance. Join a respected auto group known for valuing employees and delivering exceptional customer experiences.