Service Advisor - Customer Care & Vehicle Diagnostics

Heritage Ford; Corydon (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401k

Great work environment

Job summary

Heritage Ford in Corydon, IN, is seeking a customer-focused team member to greet guests, collect vehicle information, and provide outstanding service to every customer. You will accurately capture vehicle details, communicate clearly, and report symptoms and updates to customers throughout the day.

We value integrity, energy, and a long-term commitment to a growing family-owned dealership. This full-time role offers a supportive environment and opportunities for career growth within the

Qualifications

• Schedule is Monday through Friday 7:45A - 6:00P.
• Proven record of achieving exceptional Customer Satisfaction.
• Previous customer service experience.
• Above average energy level.
• Desire for a long term career with a growing organization.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

Skills

Customer service

Communication

Energetic

Integrity

Job description

Heritage Ford in Corydon, IN, is seeking a customer-focused team member to greet guests, collect vehicle information, and provide outstanding service to every customer. You will accurately capture vehicle details, communicate clearly, and report symptoms and updates to customers throughout the day.

We value integrity, energy, and a long-term commitment to a growing family-owned dealership. This full-time role offers a supportive environment and opportunities for career growth within the