Service Advisor (Corydon)

Heritage Ford of Indiana; Corydon (KY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401k

Great work environment

Job summary

Heritage Ford is a family owned dealership serving the Southern Indiana/Louisville area since 1986. We value customers and our team as family, offering a professional, trusting atmosphere and opportunities for a long-term career.

We are seeking a customer service-oriented associate to greet customers, collect information on vehicles, communicate clearly about vehicle symptoms and service needs, and keep customers updated on progress and charges.

Qualifications

• Proven experience in delivering excellent customer service.
• Strong communication and interpersonal skills.
• Energetic and customer-focused with a professional demeanor.

Responsibilities

• Greet customers promptly in a friendly manner.
• Obtain customer and vehicle information.
• Provide excellent customer service to all customers.
• Clearly report all vehicle symptoms as described by the customer.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Explain all completed work and charges to customers.

Skills

Customer service

Communication

Positive attitude

Job description

Heritage Ford is a family owned and operated business which has served the Southern Indiana/Louisville community since 1986. We put the highest value on our customers as well as each member of our team. Our co-workers and customers are like family to us.

If you are aligned with our philosophy of providing our customers the greatest value possible, value a professional family atmosphere of trust, and are willing to contribute to a winning team, we would love to meet you.

BENEFITS:

• Medical Insurance
• Dental Insurance
• 401k
• Great work environment

RESPONSIBILITIES:

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

REQUIREMENTS:

• Schedule is Monday through Friday 7:45A - 6:00P
• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity