Service Advisor - Create Exceptional Customer Experiences

Key Auto Group; Egg Harbor Township (NJ); On-site; USD 45,000 - 55,000; Full time

Job summary

Key Auto Group is looking for a Dealership Service Advisor at Key Acura of Atlantic City in Egg Harbor Township, NJ. The ideal candidate will oversee service orders, ensuring prompt and courteous customer service while maintaining positive customer satisfaction scores.

Responsibilities include managing technician schedules, assisting with vehicle diagnostics, and providing concierge support for inquiries. A professional appearance and organizational skills are essential for this role, which

Qualifications

• 1-3 years experience as a Service Writer.
• Strong record of positive customer satisfaction results.
• Clean driving record and valid driver’s license.

Responsibilities

• Oversee service orders and flow of drive lane.
• Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries.
• Assist in diagnosing vehicle problems and order parts as necessary.
• Set schedules and assign tasks to service department employees.

Skills

Organizational skills

Customer communication

Management

Sales success

Team-oriented

Job description

Key Auto Group is looking for a Dealership Service Advisor at Key Acura of Atlantic City in Egg Harbor Township, NJ. The ideal candidate will oversee service orders, ensuring prompt and courteous customer service while maintaining positive customer satisfaction scores.

Responsibilities include managing technician schedules, assisting with vehicle diagnostics, and providing concierge support for inquiries. A professional appearance and organizational skills are essential for this role, which