Service Advisor - Automotive

Performance Kings Honda; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid PTO time off

401k retirement plans with generous公司?

Medical insurance

HSA and FSA plans

Dental care

Vision coverage

Short- and long-term disability

Life insurance

Critical illness insurance

Hospital indemnity insurance

Accident insurance

Grief counseling

Living will preparation

Generous employee discounts onvehicles

Job summary

Performance Kings Honda in Cincinnati, OH is seeking an experienced Automotive Service Advisor to deliver exceptional service to our valued clients. This role offers a competitive salary with potential quarterly bonuses and a comprehensive benefits package.

Join a premier dealership with a state-of-the-art facility and a supportive team focused on customer satisfaction and professional growth. Great schedule options and a robust employee benefits program are available.

Qualifications

• Previous experience as a Service Advisor or in a customer service role (automotive industry preferred).
• Strong communication skills and a passion for helping people.
• Ability to multitask in a fast-paced environment.
• Basic knowledge of automotive systems and maintenance.
• Valid driver’s license with a good driving record.

Responsibilities

• Greet customers and provide a warm, professional welcome.
• Consult with clients about their vehicle service needs and recommend appropriate maintenance or repairs.
• Communicate clearly with technicians and customers to ensure transparency throughout the service process.
• Prepare accurate repair orders and maintain detailed customer records.
• Follow up on completed services and ensure customer satisfaction.

Skills

Customer service

Communication

Multitasking

Automotive knowledge

Education

High School Diploma or equivalent

Job description

Description

Are you a customer-focused automotive enthusiast looking to join a winning team? Performance Kings Honda, a premier dealership located in Cincinnati, OH, is seeking a motivated and personable Automotive Service Advisor to deliver exceptional service to our valued clients.

Compensation:

• $55,000 to $75,000 Annually | Experience based
• Potential Quarterly Cash Bonus Earnings!

Various Work Schedules to Fit Your Work-Life Balance!

What We Offer:

• Paid PTO time off
• 401k retirement plans with generous company match
• Medical insurance
• HSA and FSA plans
• Dental care
• Vision coverage
• Short- and long-term disability
• Life insurance
• Critical illness insurance
• Hospital indemnity insurance
• Accident insurance
• Grief counseling
• Living will preparation
• Generous employee discounts on vehicles, parts, and services

Why Performance Kings Honda?

• Award-Winning Dealership: Consistently ranked among the top Honda dealers in the region, known for excellence in customer satisfaction and sales volume.
• State-of-the-Art Facility: Work in a modern, well-equipped service department designed for efficiency and comfort.
• Prime Location: Conveniently located in Cincinnati, voted one of the best places to live in Ohio with a vibrant local community, great schools, and a thriving arts scene.
• Supportive Team: Join a group of automotive professionals committed to growth, training, and mutual success.

Requirements

Responsibilities:

• Greet customers and provide a warm, professional welcome.
• Consult with clients about their vehicle service needs and recommend appropriate maintenance or repairs.
• Communicate clearly with technicians and customers to ensure transparency throughout the service process.
• Prepare accurate repair orders and maintain detailed customer records.
• Follow up on completed services and ensure customer satisfaction.

Qualifications:

• Previous experience as a Service Advisor or in a customer service role (automotive industry preferred).
• Strong communication skills and a passion for helping people.
• Ability to multitask and thrive in a fast-paced environment.
• Basic knowledge of automotive systems and maintenance.
• Performance Kings Honda is a drug-free workplace
• Valid driver's license with a good driving record.

Join Performance Kings Honda and become part of a dealership that's setting the standard for automotive service in Cincinnati and beyond.