Service Advisor

Friendly Honda; City of Poughkeepsie (NY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision

401K

Paid vacation and sick time

Uniforms provided

Weekly and monthly bonuses

4 day work week

Job summary

Friendly Honda in New York seeks a service advisor to enhance our growing service department and provide customers with exceptional experiences. The role thrives in a fast-paced, professional workplace and offers a generous income potential and benefits package.

Compensation ranges from $70,000 to $110,000 annually, with weekly and monthly performance bonuses. Enjoy a unique 4-day work week, medical/dental/vision, 401K, paid vacation and sick time, uniforms provided, and high income potential.

Qualifications

• Knowledge of automobiles preferred.
• Friendly and positive attitude.
• High volume mentality.
• Customer service focus (CSE) required.

Responsibilities

• Greet customers promptly.
• Maintain a high CSI score.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms to a technician as described by the customer.
• Determine and recommend needed maintenance based on age, mileage, and vehicle history.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Monitor the progress of each vehicle throughout the day, updating customers frequently.
• Communicate all completed work and charges to customers.
• Provide an excellent overall customer service experience.

Skills

Auto knowledge

Customer service

Friendly attitude

High volume mentality

Job description

At Friendly Honda, we are looking for a service advisor to enhance our growing service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. If you think you're ready to join us in growing our dealership,

What We Offer

• $70,000 to $110,000 annual income potential
• Weekly and monthly performance bonuses
• Unique work life balance with a four day work week
• Medical, dental, and vision
• 401K
• Paid vacation and sick time
• Uniforms provided
• High income potential

Responsibilities

• Greetcustomers promptly
• Maintain a high CSI score
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms to a technician as described by the customer
• Determine and recommend needed maintenance based on age, mileage, and vehicle history
• Prepare a complete and accurate estimate of cost for labor and parts
• Monitor the progress of each vehicle throughout the day, updating customers frequently
• Communicate all completed work and charges to customers
• Provide an excellent overall customer service experience

Qualifications

• Knowledge of automobiles preferred
• Friendly and positive attitude
• High volume mentality
• CSE focused

At Friendly Honda we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin, physical or mental disability, sexual orientation, or any other basis protected by federal, state or local laws.