Service Advisor: Auto Service & Commission Potential

Sonic Automotive, Inc.; Los Angeles (CA); On-site; USD 26,174 - 33,062; Full time

Benefits offered by this job

Competitive benefits

Commission opportunities

On-site parking

Job summary

Sonic Automotive, Inc. in Los Angeles, CA is seeking a Service Advisor for Jaguar Land Rover LA. The role includes scheduling service, greeting customers, and delivering accurate estimates with promised times.

Strong communication and prior dealership experience are valued, with base pay of $19/hour plus commission. This on-site position emphasizes customer satisfaction, adherence to safety, and knowledge of vehicle maintenance.

Qualifications

• High school diploma or the equivalent.
• Two years of experience in a dealership position.
• ASE certification preferred.
• Excellent oral and written communication skills.

Responsibilities

• Schedule service appointments and obtain customer data.
• Greet customers in a timely, friendly manner.
• Provide a written cost estimate for labor and parts; establish promised time.
• Monitor repair progress and communicate changes to customers.
• Test-drive or refer to test technician as needed.
• Maintain CSI and promote vehicle care per manufacturer specs.

Skills

Customer service

Communication skills

Reading & comprehension

ASE certification

Education

High school diploma

Job description

Sonic Automotive, Inc. in Los Angeles, CA is seeking a Service Advisor for Jaguar Land Rover LA. The role includes scheduling service, greeting customers, and delivering accurate estimates with promised times.

Strong communication and prior dealership experience are valued, with base pay of $19/hour plus commission. This on-site position emphasizes customer satisfaction, adherence to safety, and knowledge of vehicle maintenance.