Service Advisor – Auto Repair & Customer Experience

Bosselman Enterprises; Salina (KS); Vor Ort; USD 22.000 - 34.000; Vollzeit

Benefits dieser Stelle

Paid vacation

401K and matching contributions

Health, dental and vision insurance

Short and long term disability보험

Life insurance

Growth opportunities

On-demand pay (PayActiv)

Zusammenfassung

Bosselman Enterprises in Salina, Kansas seeks a Service Advisor to greet customers, discuss repairs, and relay information to Service Technicians. You will create estimates, coordinate shop workflow, and assist customers through the repair process while representing Boss Shop services.

The role emphasizes customer service, clear communication, and maintaining up-to-date knowledge of Boss Shop offerings. Benefits include paid vacation, 401K matching, health/dental/vision insurance, disability and

Qualifikationen

• Retail or guest service experience preferred.
• Must possess excellent communication skills.
• Ability to work a flexible schedule including weekends and evenings.
• Must have a valid driver’s license and be insurable.

Aufgaben

• Greets customers promptly and provides friendly, competent customer service.
• Coordinates the service center’s scheduling and workflow.
• Writes service estimates and work orders, finalizes payments, and handles parts pricing.
• Answers customer questions about service outcomes and consults with Technicians as needed.
• Communicates repair needs between customers and Technicians.
• Maintains knowledge of Boss Shop services and policies.

Kenntnisse

Customer service

Communication skills

English proficiency

Flexibility

Jobbeschreibung

Bosselman Enterprises in Salina, Kansas seeks a Service Advisor to greet customers, discuss repairs, and relay information to Service Technicians. You will create estimates, coordinate shop workflow, and assist customers through the repair process while representing Boss Shop services.

The role emphasizes customer service, clear communication, and maintaining up-to-date knowledge of Boss Shop offerings. Benefits include paid vacation, 401K matching, health/dental/vision insurance, disability and