Service Advisor / Assistant Service Manager — Growth & Balance

Synergy Automotive; Hernando (MS); On-site; USD 78,000 - 100,000; Full time

Benefits offered by this job

High earning potential

Climate-controlled shop

Paid training

5 day work week

Growth opportunities

Job summary

Toyota of Hernando, operated by Synergy Automotive, is seeking a Service Advisor to greet customers, document concerns, and coordinate with technicians to deliver a clear plan. You will communicate with guests throughout the service process and help exceed service goals while ensuring a superior guest experience.

The role emphasizes integrity, problem solving, and a customer-first mindset in a high-volume shop environment.

Qualifications

• Preferred: OEM service experience
• Previous automotive service or sales experience is a plus
• Strong verbal communication skills and a professional presence
• Comfortable working directly with the public

Responsibilities

• Greet every service customer with enthusiasm and sincerity.
• Document service concerns clearly and completely the first time.
• Collaborate with technicians to diagnose performance concerns and translate to a clear plan for the customer.
• Coordinate with certified technicians to keep repairs on track.
• Communicate proactively with customers throughout the service process.

Skills

Strong verbal communication

Customer interaction

Public-facing professionalism

Automotive service experience

Job description

Toyota of Hernando, operated by Synergy Automotive, is seeking a Service Advisor to greet customers, document concerns, and coordinate with technicians to deliver a clear plan. You will communicate with guests throughout the service process and help exceed service goals while ensuring a superior guest experience.

The role emphasizes integrity, problem solving, and a customer-first mindset in a high-volume shop environment.