Associate Service Advisor Program (ASAP) - 2026-19262

Thurgood Industries, INC.; Greeley, Northern (CO, KY); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Crash Champions is building a pipeline of service-driven individuals for our Associate Service Advisor Program (ASAP), a 7-9 month hands-on training program designed to develop the next generation of Service Advisors for future openings nationwide.

Participants will learn repair timelines, insurance processes, and customer communication, guided by mentorship to progress through program stages and potential future placements.

Qualifications

• Energetic, customer-focused individuals ready to start a career.
• Reliable and professional in appearance and communication.
• Eager to learn, ask questions, and take initiative.
• Committed to completing the 7-9 month program.

Responsibilities

• Write accurate, high-quality repair estimates aligned with company goals.
• Educate customers on repair timelines, insurance processes, and safety procedures.
• Guide customers through their repair experience with professionalism and care.
• Help maintain DRP relationships and performance metrics.
• Support total loss administration and customer communication.
• Engage in continuous learning with support from your mentor and team.
• Track progress weekly and advance through program stages.

Skills

Energetic

Customer-focused

Professional appearance

Willing to learn

Take initiative

Job description

Painter Welder Auto Body Collision Repair Automotive Technician

I’m Todd, the Sr. Manager of Talent Programs for the Crash Champions STEP Body Technician Apprentice Program, where I get to do what I love most, which is help people grow their skills and launch rewarding careers in collision repair. I’ve been in the industry for over 20 years, working everywhere from independently owned body shops to major insurance companies like Progressive and State Farm. Having seen the industry from both sides of the desk, I’m passionate about bridging the gap between talent and opportunity, and building a stronger, more skilled workforce for the future.

Greeley, CO Fullerton, CA

About this role

At Crash Champions, We Believe the Difference is Trust. We are building a pipeline of passionate, service-driven individuals for our Associate Service Advisor Program (ASAP), a 7-9 month hands-on training program designed to develop the next generation of Service Advisors for future openings nationwide.

Responsibilities

• Write accurate, high-quality repair estimates aligned with company goals
• Educate customers on repair timelines, insurance processes, and safety procedures
• Guide customers through their repair experience with professionalism and care
• Help maintain DRP relationships and performance metrics
• Support total loss administration and customer communication
• Engage in continuous learning with support from your mentor and team
• Track progress weekly and advance through program stages

Qualifications

• Energetic, customer-focused individuals ready to start a career
• Reliable and professional in appearance and communication
• Eager to learn, ask questions, and take initiative
• Committed to completing the 7-9 month program
• Willing to be flexible on location and available for future placement opportunities

Experience

0

Range

Medium

Other

$18.00/Hr. - $20.00/Hr.

Other

Yes